Talent.com
Sales Representative

Sales Representative

Cornerstone Door & Window, Inc.Redding, CA, US
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Job Description

Job Description

Join our team as a Window & Door Customer Service Representative and be the face of our company to homeowners and contractors. This role is perfect for a self-motivated, detail-oriented individual with strong communication skills and a passion for problem-solving.

Responsibilities :

  • Serve as the primary point of contact for customer inquiries via phone, email and in-person visits.
  • Assist customers in selecting the right windows and doors for their projects by providing expert product and service information.
  • Prepare and manage sales quotes, estimates, and special orders, ensuring accuracy and timely follow-up.
  • Accurately enter and process sales orders and transactions using our POS system.
  • Handle and resolve customer issues, such as order discrepancies or product concerns, with a professional and friendly demeanor.
  • Maintain and update customer records and interactions within our database.
  • Coordinate with the production and shipping departments to ensure orders are fulfilled and delivered correctly.
  • Maintain a high level of product knowledge by staying informed on new offerings and industry standards.

Qualifications :

  • High school diploma or equivalent is required; prior experience in customer service, sales, or the construction / building materials industry is preferred.
  • Excellent verbal and written communication skills with strong phone etiquette.
  • Proven ability to build rapport with clients and maintain professional relationships.
  • Strong organizational skills with attention to detail and the ability to multitask in a fast-paced environment.
  • Basic computer skills, including proficiency with email, MS Office, and experience with POS or CRM systems is a plus.
  • Familiarity with taking measurements and interpreting basic product specifications is highly desirable.
  • A positive attitude, strong work ethic, and a passion for solving problems and helping others.
  • A valid and clean California driver's license is required.
  • Additional Information :

  • Work location will be at our Redding and / or Red Bluff store.
  • We are a drug free and smoke free work place.
  • Some lifting will be required.
  • Compensation range is dependent upon experience and will be negotiated at the time of hire.
  • Company Description

    If you want to work for a company that is known for quality than you have found a home at Cornerstone.

    Cornerstone Door & Window, Inc. is a leader in the sale, fabrication and installation of all things windows & doors.

    Company Description

    If you want to work for a company that is known for quality than you have found a home at Cornerstone.\r\nCornerstone Door & Window, Inc. is a leader in the sale, fabrication and installation of all things windows & doors.

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    Sales Representative • Redding, CA, US

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