Emulation Hardware Support Engineer

The Emulation Hardware Support Engineer

We are a leading global software company dedicated to computer aided design, 3D modeling and simulation—helping innovative manufacturers design better products faster. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so that our people, business, and customers can reach their full potential.

The Emulation Hardware Support Engineer is part of the Technical Operations Hardware team which leads the Hardware Support Process to achieve operational excellence in the Siemens EDA emulation product line installed base. The engineer supports the emulation of products from installation through service retirement, actively engaging the customer base to install, diagnose, and repair hardware while providing related support services. Key responsibilities include maintaining system uptime, resolving hardware issues quickly, improving system reliability, and working jointly with Operations, Quality, Research & Development, Sales, and Application Engineering in a global environment. The engineer also manages material dispositions, inventory levels, system updates, and communication with teams within Siemens EDA, while helping maintain a global monitoring system.

Job Qualifications

• Bachelor's in electronic or software engineering, or equivalent experience.
• Prior experience troubleshooting and repairing complex electronics hardware.
• Experience with Linux OS and Microsoft Windows.
• Experience with high-speed serial data technology and systems.
• Strong technical communication, analytical problem-solving, and teamwork skills.
• Ability to follow technical directions in writing and verbally.
• Experience handling electronics parts with proper grounding procedures.
• Experience working directly with customers.
• Knowledge of server and network technology (highly desired).
• Valid driver's license and flexibility to travel on short notice.
• Ability to work in remote customer locations with multi-disciplinary teams.
• Physical strength to move 50–70 pounds and work on feet for long hours in lab / dc environment.
• Capability to reach and work in awkward positions when attaching cables and boards.

Why us?

Working at Siemens Software means flexibility—choosing between working at home and the office as needed. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. With a community of over 377,000 minds in over 200 countries, we're dedicated to equality and welcome all applicants that reflect the diversity of the communities we work in. All employment decisions are based on qualifications, merit, and business need.

Siemens Software. Transform the Everyday.

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