Clinical Information Systems Analyst (Ancillary) - Senior

Clinical Information Systems Analyst (Ancillary) - Senior

Join to apply for the Clinical Information Systems Analyst (Ancillary) - Senior role at UT Health San Antonio

Job Description

Under little or no supervision, this position is responsible for one or more ancillary applications that may integrate with Epic applications. The analyst thrives in a fast-paced, agile environment, quickly changing direction, multitasking, and learning new technologies. This role collaborates with and provides expert-level support to the team and other application counterparts to successfully meet development and implementation objectives for assigned applications. The analyst effectively manages competing priorities, serves as project lead for key initiatives, performs project management duties, documents internal procedures, and interacts professionally with leadership, faculty, staff, and vendors.

Responsibilities

• Manages projects and serves as primary customer contact, defining and maintaining project plan and schedules.
• Monitors compliance with definitions of project scope, timelines, and deliverables.
• Provides regular project status reports to customer and internal management.
• Serves as a liaison between end users and / or vendors to ensure appropriate system build, configuration, and functionality.
• Communicates changes and provides quality assurance checks to ensure standard practices are followed.
• Develops, documents, and adheres to internal procedures for related applications and systems.
• Utilizes and understands the application to support operations, providing expert level support, troubleshooting, and project management support.
• Mentors and teaches less experienced staff.
• Performs application software build, configuration, and maintenance.
• Assists with application software troubleshooting and information gathering.
• Provides end user support for software users.
• Escalates software application issues as appropriate.
• Designs workflow diagrams to support both technical and end user processes.
• Documents, updates, and adheres to internal procedures and processes for maintaining data and system integrity.
• Manages complex projects and initiatives to support clinical, revenue cycle, and administrative operations.
• Performs functional and integrated application testing.
• Trains staff on software use, including Epic integration workflows.
• Offers and implements workflow or technical related enhancement ideas.
• Functions effectively as a team player while meeting or exceeding internal and external customer expectations.
• Creates test plans and performs functional and integrated application testing.
• Tests and supports software, workflows, and any relevant system interfaces.

Qualifications

Licenses & Certifications

Ancillary application training and certification.

Required Skills

Four (4) years of applicable experience required.

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