Talent.com
Vendor Operations Manager - New York City

Vendor Operations Manager - New York City

BluegroundNew York, NY, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

🌍 Redefining how people live.

At Blueground, we believe that when your base is reliable, the world opens up. That’s why we’re building the world’s leading platform for living.

Every year, 350 million people move between cities—yet today’s housing options haven’t caught up with the needs of this modern, mobile generation. Blueground was built to change that.

With 40,000+ homes across the globe, available for stays from a few days to a year or more, we’re just getting started. We’re on an exponential growth path to redefine living and create an entirely new category. Our edge? Powerful proprietary tech, operational excellence, and a team that executes with speed and discipline.

Our culture is grounded in five principles :

  • Guests First – Every decision starts with their experience.
  • Move Fast – We value speed, momentum, and action.
  • Dive In – The magic is always in the details, and we go deep.
  • Embrace Change – Change isn’t a disruption; it’s how we grow.
  • Keep It Honest – Transparency accelerates progress—and strengthens relationships.

If you’re ready to do the best work of your life and help reshape how the world lives, we’d love to meet you.

The Role

We are seeking a results-driven Vendor & Sub-Contractor Operations Manager to join our US Operations team out of either Chicago or New York City. This critical role will oversee the sourcing, onboarding, and management of third-party vendors and service providers that support our nationwide portfolio. From optimizing service quality and cost structures to ensuring seamless guest experiences, you’ll play a strategic role in scaling our operations across multiple U.S. markets.

This is a unique opportunity to sit at the intersection of hospitality, operations, and strategic partnerships—helping build the backbone of a world-class concierge and vendor ecosystem.

This role is US based and must be located in either Chicago or New York City.

What You Will Focus On

  • Outsourced Vendor Services : Coordinate and manage US third party service partners
  • Vendor Sourcing & Onboarding : Identify, assess, and onboard reliable, cost-effective third-party service providers across multiple US cities
  • Contract & Negotiations : Lead negotiations, define contractual terms, and establish Service Level Agreements (SLAs) that ensure both quality and accountability.
  • Performance Management : Monitor vendor performance to ensure service excellence, cost efficiency, and timeliness; conduct reviews, provide feedback, and drive continuous improvement.
  • Compliance & Auditing : Oversee compliance with company standards, verify pricing accuracy, and validate invoices through structured audits.
  • Cross-Functional Collaboration : Work closely with Operations, Customer Support, and Quality Assurance to align vendor and concierge services with business objectives.
  • Data & Reporting : Maintain vendor dashboards, performance trackers, and documentation to support transparency and informed decision-making.
  • Vendor Categories May Include

  • Local and national concierge / third party service providers
  • Maintenance and repair contractors
  • Field-based third party services (e.g. inspectional, specialized delivery, key delivery placement, etc.)
  • Requirements

  • 3+ years of experience in vendor management, sub-contractor services, or operations, ideally in a multi-city or hospitality setting
  • Proven track record in managing service-based vendors and negotiating contracts in the U.S. market
  • Strong understanding of service operations, hospitality standards, and guest experience management
  • Advanced Excel / data analysis skills; familiarity with procurement or vendor management systems a plus
  • Proven experience in developing and managing KPIs to track vendor and service performance, with a strong background in remote service oversight or centralized vendor management to ensure consistency, efficiency, and accountability across multiple locations.
  • Excellent communication, organizational, and stakeholder management skills
  • High attention to detail with a proactive, solution-oriented mindset
  • Comfortable working in a fast-paced, multi-market environment and occasionally traveling to oversee key vendors and partnerships
  • Chicago or New York City based (required)
  • Benefits

  • Competitive salary and annual performance bonus ($75,000 - $100,000 w / up to 15% Annual Bonus)
  • Laptop stipend
  • Flexible PTO
  • Cigna Healthcare (Medical, Dental, Vision)
  • 401k retirement plan
  • Paid maternity / parental leave benefits for new parents
  • Compensation Disclaimer

    The posted salary range reflects the potential compensation for this role across multiple locations. The final offer will be determined based on a variety of factors, including the candidate’s experience, skills, and location. Differences in cost of living between cities may also be considered when determining the offer within the salary band.

    Complimentary accommodation in Blueground locations. Think summer in Greece and winter in Dubai! At Blueground we are proud to have Diversity and Inclusion at the center of everything we do. We are committed to Equal Employment Opportunity regardless of race, color, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion .

    For more information on Blueground, visit us at www.theblueground.com . To keep up with Blueground news, follow us on LinkedIn , Instagram and Tik Tok !

    Benefits

    serp_jobs.job_alerts.create_a_job

    Manager New York City • New York, NY, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Director of Sales Operations

    Director of Sales Operations

    VirtualVocationsJamaica, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Director, Sales Operations to strengthen sales infrastructure and drive growth.Key Responsibilities Own the accuracy and health of the sales pipeline across segments an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Vice President of Franchise Operations

    Vice President of Franchise Operations

    VirtualVocationsNewark, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for a Vice President - Franchise Operations & Owner Relations Americas Essentials Portfolio.Key Responsibilities Lead a team that serves as the liaison between the company an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Senior Sales Operations Manager

    Senior Sales Operations Manager

    VirtualVocationsJamaica, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Sales Operations Manager, Enhanced Market Sales Operations.Key Responsibilities : Recommend compensation mechanics and performance measures in collaboration with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Partner Operations Manager

    Partner Operations Manager

    VirtualVocationsBronx, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Partner Operations Manager who is highly analytical and data-driven.Key Responsibilities Analyze partner performance data to identify trends, risks, and opportunities f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Operations Manager

    Operations Manager

    VirtualVocationsYonkers, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a PX Operations Manager to enhance employee experience and drive automation initiatives within HR operations. Key Responsibilities Lead system and process automation initi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Vice President of Sales Operations

    Vice President of Sales Operations

    VirtualVocationsJamaica, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Vice President of Mortgage Sales Operations to lead their nationwide contact center team.Key Responsibilities Lead and scale a high-performing, multi-site call center o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Travel Ultrasound Tech - $2,259 per week in Red Bank, NJ

    Travel Ultrasound Tech - $2,259 per week in Red Bank, NJ

    AlliedTravelCareersRed Bank, NJ, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with FlexCare to find a qualified Ultrasound in Red Bank, New Jersey, 07704!.FlexCare is a nationwide leader in the staffing of travel nurses and clinicians.With acce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Warehouse Operations Manager

    Warehouse Operations Manager

    Goodwill Industries Of Greater New YorkSouth Hackensack, NJ, US
    serp_jobs.job_card.full_time
    Position Title : Warehouse Operations Manager.Location : South Hackensack, NJ.Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Fulfillment Supervisor

    Fulfillment Supervisor

    VirtualVocationsYonkers, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Fulfillment Supervisor to oversee a team of Fulfillment Specialists in a remote environment.Key Responsibilities Lead, coach, and develop a team of Fulfillment Speciali...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Vendor Operations Manager - Chicago

    Vendor Operations Manager - Chicago

    BluegroundNew York, NY, United States
    serp_jobs.job_card.full_time
    At Blueground, we believe that when your base is reliable, the world opens up.That’s why we’re building the world’s leading platform for living. Every year, 350 million people move between cities—ye...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Fulfillment leader, NJ

    Fulfillment leader, NJ

    YamiEdison, NJ, US
    serp_jobs.job_card.full_time
    Founded in 2013, Yami’s mission is to bring the world closer for everyone to experience and enjoy.We make it easy to discover exciting flavors and trending products from Asia.Magazine’s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Operations Manager - New York City / Chicago

    Operations Manager - New York City / Chicago

    BluegroundNew York, NY, US
    serp_jobs.job_card.full_time
    At Blueground, we believe that when your base is reliable, the world opens up.That's why we're building the world's leading platform for living. Every year, 350 million people move between citiesyet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sr. Operations Manager, North America Sort Centers

    Sr. Operations Manager, North America Sort Centers

    AmazonAvenel, NJ, US
    serp_jobs.job_card.full_time
    Our Senior Operations Managers are responsible for all budgetary, people development, and operations objectives.The Senior Operations Manager is responsible for all aspects of operation or function...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Business Operations Lead

    Business Operations Lead

    VirtualVocationsBronx, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Business Operations Lead, New Ventures.Key Responsibilities Analyze and report on key operational metrics and performance trends for new business lines Support forecas...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Portfolio Operations Manager

    Portfolio Operations Manager

    VirtualVocationsPaterson, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for a Portfolio Operations Lead (Remote - US).Key Responsibilities Lead the design and execution of the quarterly reporting framework for the product portfolio Define and ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Revenue Operations Manager

    Revenue Operations Manager

    VirtualVocationsStaten Island, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Revenue Operations Manager to support its go-to-market teams and enhance operational efficiency. Key Responsibilities Run weekly and monthly business rhythms, including ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Director of Revenue Operations

    Director of Revenue Operations

    VirtualVocationsFlushing, New York, United States
    serp_jobs.job_card.full_time
    A company is looking for a Director of Revenue Operations to lead and optimize their revenue operations function.Key Responsibilities Lead the revenue tech stack, focusing on Salesforce to suppor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Operations Manager

    Retail Operations Manager

    VirtualVocationsNewark, New Jersey, United States
    serp_jobs.job_card.full_time
    A company is looking for a Retail Operations Manager.Key Responsibilities : Manage relationships with retail accounts and oversee new product launches Own forecasting and demand planning in colla...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days