Store Manager In Training (SMIT)
The Store Manager in Training (SMIT) role is a developmental position designed to prepare future Store Managers within our Dunkin' network. SMITs receive comprehensive, hands-on training across all store functions and leadership levels. Once trained, SMITs support various locations across the network until a Store Manager (SM) position becomes available. In the absence of a Store Manager, the SMIT fulfills all responsibilities of the role, driving daily operations, supporting team development, and ensuring brand and operational excellence.
Key behaviors include the ability to lead change and work closely with a Store Manager, proactively identifying and recruiting top talent for the team. SMITs take ownership of training and developing new staff to standard, leading daily operations with a focus on driving sales and guest satisfaction. They coach team members to meet and exceed brand standards and operational benchmarks, maintaining a high-energy, supportive atmosphere that encourages growth and accountability.
Mission Statement : Fast and Friendly Service. Clean Restaurants.
Core Values :
Key Responsibilities :
Qualifications :
Key Competencies :
Physical Demands / Working Conditions :
This is a structured training position designed to develop future Store Managers by focusing on the individual's growth, the improvement of store operations, and the development of people across the network. The SMIT plays a critical support role in store execution and leadership, helping strengthen team performance while preparing to take on full store management responsibilities. This role reports directly to the District Manager and is a key part of our leadership pipeline.
Company Introduction
Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular / decaf / flavored coffee, iced regular / decaf / flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.
Store Manager • Warminster, PA, US