OverviewIntuit is seeking highly motivated individuals to join our dynamic team as dedicated Turbo Tax Live Seasonal Local Service Experts in one of our new Turbo Tax locations across the United States on a seasonal basis.
Ensure all your application information is up to date and in order before applying for this opportunity.
This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs.
As a Turbo Tax Live
You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software / product support.
Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.
Whether assisting with simple W2 filings, navigating life events (marriage, children, elder care), or handling more complex tax scenarios like business income, amendments, or investments, you will serve as the go-to expert for your clients.Additionally, you will play a key role in growing Turbo Tax’s client base within the local community, establishing long-term relationships, and driving customer loyalty.
Turbo Tax will provide a straightforward playbook, essential tools, and dedicated support to facilitate your success.This role is nonexempt and requires onsite presence at a Turbo Tax location in the United States on a seasonal basis.
What You’ll Do : Provide Tax Expertise
Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice.
Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language.
Be a Proactive Community Ambassador
Serve as the local face of Turbo Tax, actively engaging with new prospects, nurturing leads, and converting them into long-term clients through proactive outreach.
Organize local events, with the support of Turbo Tax, to create opportunities for customer engagement.
Educate and Communicate Confidently
Turbo Tax Live
This includes hosting engaging learning events, participating in local marketing efforts, and demystifying taxes to make them accessible and approachable.
Build Relationships
Deliver a Best in Class Customer Experience
Address client inquiries while helping them overcome tax-related challenges.Who You Are : Possess active, unrestricted credentials : EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws.
Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.
Familiarity with Circular 230 Willing and available to work a static weekly schedule with a minimum of 24 hours per week at a Turbo Tax location Interest in building a local and online social presence as a Turbo Tax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies Bilingual (English / Spanish) communication skills are a plus Experience in holistic tax advisory services beyond tax filingAttributes & Skills : Passionate about empowering customers and helping them overcome the complexities of taxation.
Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos).
Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.
Exceptional customer service skills, high empathy, and a friendly, professional demeanor.
Excited to be showcased as a Turbo Tax Live
Strong verbal and written communication skills.
Ability to work in a fast-paced environment independently while managing multiple priorities.
Proficient with technology, including tax preparation software and CRM / sales tools.Additional Requirements : Must reside within the United States.
Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.Intuit provides a competitive compensation package with a strong pay for performance rewards approach.
The expected base pay range for this position is : Bay Area California $30.60
Pay offered is based on factors such as job-related knowledge, skills, experience, and work location.
To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.What you'll bringHow you will lead
Tax Accountant • Fort Wayne, IN, United States