Job Description
Job Description
Located in the heart of downtown Boulder’s natural beauty, at St Julien Hotel & Spa we are dedicated to creating unforgettable moments for our guests as well as extraordinary employment experiences for our associates! With a commitment to luxury, sustainability, and exceptional service, we strive to be a sanctuary of relaxation, a hub for adventure, and a thoughtful steward of our environment. Our team's passion for hospitality and unwavering dedication to exceeding guest expectations set us apart as the premier destination for those seeking a world-class hospitality experience.
St Julien Hotel & Spa is looking for In-Room Dining Servers who will be responsible for answering guest calls and managing every order to completion in accordance with the Hotel’s Forbes / Preferred Service Standards.
Essential Job Functions :
- Understand the importance of, and adhere to, Four Star / Four Diamond and Preferred service standards.
- Receive guest food / beverage orders and input order into computer Point of Sales system; confirm all orders for accuracy prior to closing the interaction.
- Remain knowledgeable about all menu items and drink offerings; provide guests with information on specials as applicable.
- Set up tray and cart for delivery, ensuring that each guest’s order is complete and accurate before delivery.
- Deliver food and beverage orders in a prompt, friendly, and professional manner.
- Ensure that the In-Room Dining workspace remains clear, organized, and stocked for service.
- Proactively look for things to be accomplished during down time such as preparing for future orders, polishing silverware, folding napkins, etc.
- Collect trays and carts after breakfast, lunch, and dinner services; frequently monitor all guest spaces and hallways so that rooms and corridors are free of tables / trays.
- Arrange the set-up and delivery of amenities as requested.
- Other duties as requested by supervisor.
Qualifications :
Minimum 3 years’ serving experience required. Previous fine dining / hospitality experience highly preferred, but not required.Ideal candidate must be friendly and engaging, able to multitask effectively, and should possess excellent communication skills.Valid TIPS certification required, or must be obtained within 45 days of hire.Must be able to stand for several hours at a time and lift up to 10 lbs. on a regular basis.Must have flexible availability and be able to work weekends and holidays.Perks & Benefits :
Medical, dental, and vision insurance optionsPaid time off (PTO)Paid holidays (including associate's birthday)Paid sick leaveAflac supplemental insurance options401(k) with Company matchRTD EcoPass50% employee discount in Spa and restaurantDiscounted associate room rateRequires Full Time employment statusParticipation in, and eligibility for, certain perks / benefits is subject to applicable waiting periods and eligibility requirements
PART TIME POSITION AVAILABLE
APPLICATION DEADLINE : 10 / 01 / 2025
As a part of our pre-employment screening process, candidates who are extended an offer of employment are required to pass a criminal background check.