Collaboration Platform Administrator

A company is looking for a Collaboration and Productivity Platform Administrator to manage and optimize enterprise collaboration tools.

Key Responsibilities

Administer and configure collaboration platforms such as Microsoft 365, Google Workspace, Slack, Box, and Zoom

Provide Tier 2 / 3 support and training for collaboration tools, ensuring high user satisfaction

Create and maintain technical standards, training materials, and documentation for configurations and troubleshooting procedures

Qualifications

3+ years of experience in platform administration

Experience with M365 and Google Workspace administration

Familiarity with AI tools such as ChatGPT, Copilot, or Gemini

General knowledge of Enterprise Application and SSO configuration in Azure

Bachelor's or Master's Degree in Information Systems or Technology is required