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Engineer Field Service / Technical Support

Engineer Field Service / Technical Support

Avery DennisonVernon, CA, US
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Overview

Avery Dennison Corporation (NYSE : AVY) is a global materials science and digital identification solutions company. We are Making Possible products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com.

Position

Engineer Field Service / Technical Support — Full-time

Responsibilities

  • Install, maintain, and troubleshoot apparel customization and marking equipment.
  • Lead on-site installations of systems, including complex integration with customer infrastructure, and ensure proper configuration.
  • Act as the technical point of escalation for critical equipment failures, performing diagnostics in person and remotely using tools such as video assistance.
  • Perform predictive and preventative maintenance by analyzing system data to optimize performance and prevent failures.
  • Provide real-time remote and on-site support via phone and video. Travel is required up to 75% of the time.
  • Build and maintain strong customer relationships, acting as a technical advisor.

Qualifications

  • Bachelor's degree in a technical field or equivalent experience.
  • Minimum of 2 years experience in the field service industry.
  • You must reside on the West Coast and be located near a major airport for easy travel.
  • Hands-on experience with equipment used in the apparel industry, such as thermal printing, embroidery machines, and heat presses.
  • Proven ability to perform remote troubleshooting and diagnostics.
  • Strong technical knowledge of mechanical and electrical systems (110V and 220V).
  • Exceptional communication skills with the ability to explain complex technical details to a non-technical audience.
  • The salary range for this position is $60,675 - $80,900 per year.

    Notice

    Equal Employment Opportunity Notice : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE / M / F / Vet / Disabled. All your information will be kept confidential according to EEO guidelines.

    Reasonable Accommodations Notice : If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact (440) 534-6000 or NA.TA.Operations@averydennison.com to discuss reasonable accommodations.

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