Operations Manager #0209

Operations Manager

Our client represents a private equity-backed organization experiencing expansion within the hospitality and property management industry. Currently operating seven locations with plans to scale to 20-30 facilities over the next two years, they require a strategic operations executive to optimize performance across their growing regional portfolio.

This presents an outstanding opportunity for an analytically-focused, financially-astute operations professional to standardize processes, establish industry best practices, and create measurable impact on bottom-line results across multiple properties. The successful candidate will enjoy significant operational autonomy while managing a focused portfolio within a rapidly expanding enterprise offering substantial advancement opportunities.

Position Overview In the capacity of Operations Manager, you will deliver strategic oversight and operational excellence across 4-6 properties within your assigned territory. Your scope includes managing approximately 20 team members (with each site maintaining a manager plus 4-5 support staff) while driving NOI maximization, operational consistency, and high-performance team development.

Core Accountabilities :

• Oversee maintenance protocols, safety compliance measures, and comprehensive risk management frameworks
• Lead, train, and develop facility managers and support staff
• Ensure accurate and timely operational reporting to senior leadership
• Maintain high standards of customer service and community engagement
• Conduct regular site visits to assess operations, staff performance, and property conditions
• Drive financial performance by managing budgets, monitoring revenue / expenses, and maximizing profitability at each facility
• Identify and execute profit-improvement initiatives
• Implement and enforce standard operating procedures (SOPs) and ensure compliance across all locations