Talent.com
Product and Customer Support Manager

Product and Customer Support Manager

VirtualVocationsPaterson, New Jersey, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Manager of Product & Customer Support to lead and grow their Support team in a dynamic SaaS environment.

Key Responsibilities

Manage and coach a Support team, driving performance and development

Act as a hands-on IC by handling tickets and managing escalations

Lead the implementation of support tools and improve support operations

Required Qualifications

4+ years in SaaS Support or Customer Experience, with at least 2 years managing ICs

High technical acumen, with experience in coding and mobile platforms

Experience optimizing support tooling such as Zendesk or DevRev

Proven ability to build scalable processes and automate workflows

Experience in privacy, security, or compliance SaaS support is a plus

serp_jobs.job_alerts.create_a_job

Manager Customer Support • Paterson, New Jersey, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Customer Support Manager

Customer Support Manager

VirtualVocationsElizabeth, New Jersey, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Support Manager for the Mid Market segment.Key Responsibilities Lead daily activities of a team of 8-12 Customer Support Representatives to ensure timely compl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Product and Customer Support Manager

Product and Customer Support Manager

VirtualVocationsAstoria, New York, United States
serp_jobs.job_card.full_time
A company is looking for a Manager of Product & Customer Support to lead and grow their Support team in a dynamic SaaS environment. Key Responsibilities Manage and coach a Support team, driving pe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Product Solutions Manager

Product Solutions Manager

PolyAINew York, NY, US
serp_jobs.job_card.full_time
PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation.Our voice assistants make it possible for businesses to deliver outstanding customer servi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Product Manager

Product Manager

Hanwha Techwin America IncTeaneck, NJ, US
serp_jobs.job_card.full_time
Hanwha Vision America (HVA), an affiliate of the Hanwha Group, is a leading provider of advanced video surveillance products. As an industry leader, we offer a comprehensive range of IP cameras, sto...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Product Manager, Protein Services & Products

Senior Product Manager, Protein Services & Products

GenScript / ProBioPiscataway, NJ, US
serp_jobs.job_card.full_time
About GenScriptGenScript Biotech Corporation (Stock Code : 1548.HK) is a global biotechnology group.Founded in 2002, GenScript has an established global presence across North America, Europe, the Gr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Product Manager

Product Manager

SampledPiscataway, NJ, US
serp_jobs.job_card.full_time
Sampled enables clients to advance human health by leveraging active biological samples through preservation, immortalization and utilization in comprehensive multiomics research within the only le...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Product Manager

Product Manager

Robert HalfIselin, NJ, US
serp_jobs.job_card.full_time
We are looking for a skilled Product Manager to join our team.In this role, you will drive product innovation and development to ensure competitiveness in the banking industry.You will oversee the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Manager, Product Success

Manager, Product Success

VirtualVocationsElizabeth, New Jersey, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Product Success (Performance) to lead a team focused on implementation and adoption experiences in performance technology. Key Responsibilities Lead and develop...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Product Manager Support

Product Manager Support

BarclaysNew York, NY, US
serp_jobs.job_card.full_time
To develop and manage the success of specific financial products and services, providing in-depth expertise on a particular product line, bridging the gap between product development, marketing, sa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Technical Product Manager

Technical Product Manager

SolaNew York, NY, US
serp_jobs.job_card.full_time
Sola is looking for a Technical Product Manager to lead the development of AI-powered features from idea to launch.You’ll work closely with the CEO, designer, and engineering team to define r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Product Support Manager

Product Support Manager

ClayNew York, NY, US
serp_jobs.job_card.full_time
Our mission is to help businesses grow without huge investments in tooling or manual labor.Were already helping over 100,000 people grow their business with Clay. From local pizza shops to enterpr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Analytics Product Manager

Analytics Product Manager

EmpeonMontebello, NY, US
serp_jobs.job_card.full_time
We are looking for a hands-on, strategic.HR, attendance, and scheduling — with a focus on the needs of SNF operators and healthcare administrators. You’ll work closely with product, engi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Amazon Product Manager

Amazon Product Manager

Topaz HROrangeburg, NY, US
serp_jobs.job_card.full_time
Our Client is a trusted bedding partner that manages multiple top-selling brands across 20+ online retail platforms, including Amazon, Wayfair, Walmart, and more. The company is rapidly expanding an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Product Manager, Audible Customer Support & Knowledge Management

Senior Product Manager, Audible Customer Support & Knowledge Management

AmazonNewark, NJ, US
serp_jobs.job_card.full_time
Senior Product Manager, Customer Support and Knowledge Management.At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to prod...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Product Support Manager - Global Employer Services Technology Center

Product Support Manager - Global Employer Services Technology Center

DeloitteNew York, NY, US
serp_jobs.job_card.full_time
Product Support Manager Global Employer Services Technology Center.Are you a passionate Product Manager with a proven track record of delivering exceptional product support? Do you thrive in a fas...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Alladin BA / Product Manager

Alladin BA / Product Manager

Hirevision StaffingNew York, NY, US
serp_jobs.job_card.full_time
Job Title : Aladdin Product Manager.Location : NYC, ideally but remote is fine.Strong BA person who has strong understanding of Asset Management domain. Strong knowledge of Investment Management domai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Technical Product Manager

Technical Product Manager

Trunk Tools, Inc.New York, NY, US
serp_jobs.job_card.full_time
At Trunk Tools, we’re the leading AI company revolutionizing construction—the second-largest industry on earth.We recently raised a $40M Series B led by Insight Partners, bringing our t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Product Manager, Consumer

Product Manager, Consumer

NextdoorNew York, NY, US
serp_jobs.job_card.full_time
Nextdoor (NYSE : KIND) is the essential neighborhood network.Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 340,000 neighborhoo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Product Manager, Networking and Data Center

Product Manager, Networking and Data Center

PNY Technologies IncParsippany, NJ, US
serp_jobs.job_card.full_time
Product Marketing resource and key stakeholder for Networking and Data Center products.Work in partnership with Internal Sales, Marketing, Engineering, Procurement and Planning departments, as well...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Product Manager & App Support (Technology)

Product Manager & App Support (Technology)

Macmillan LearningNew York, NY, United States
serp_jobs.job_card.full_time
The Product Manager - Enterprise Applications is responsible for defining and executing the vision, strategy, and roadmap for critical business platforms such as ServiceNow, Google Workspace, LumAp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30