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Outreach Specialist

Outreach Specialist

University of Wisconsin - ParksideKenosha, WI, United States
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Position Title : Outreach Specialist

Job Category : Academic Staff

Employment Type : Regular

Job Profile : Outreach Specialist

Job Duties : Position Summary

This position reports to the Director of Professional and Continuing Education (PCE) and supports adult noncredit Continuing Education by developing, implementing, and evaluating PCE Health and Human Services and nonprofit programs. Responsibilities include conducting mar ket research, identifying new program opportunities, planning and coordination of training and professional development programs, and supporting strategic planning to expand adult learning programs. To ensure full consideration, applicants are encouraged to submit their applications by midnight (12AM) Sunday, September 21, 2025 . Applications received after this date may still be reviewed, but priority will be given to those submitted by the deadline.

The candidate will generate leads for new noncredit offerings, conduct needs assessments, and support instructors in course development using adult learning principles. This role involves collaboration with PCE staff, faculty, external consultants, and may include supervising student workers. The individual will coordinate and deliver programs, exercise sound judgment in office and program responsibilities, and act in the Director's absence when needed.

Essential Duties and Responsibilities

PROGRAM DEVELOPMENT

  • Conduct market research and analyze enrollment data to develop and enhance noncredit programs, ensuring data-driven decisions align with adult learner and industry needs.
  • Work with director , content experts, and committee members to plan and develop courses , training sessions, and events.
  • Oversee the coordination of courses, trainings , and events.
  • Oversee education and training programs while refining existing offerings.
  • Maintain and oversee the CEU / CEH database for tracking, reporting, and audits.
  • Collaborate with the PCE Director and Financial Specialist to review and generate instructor contracts.
  • Recommend hiring of instructors and provide guidance on adult learning principles.
  • Establish and uphold best practices for teaching adult learners.
  • Organize webinars across multiple platforms (Zoom, Microsoft Teams , and other platforms ) and utilize the online learning system ( Canvas ) for training and courses.
  • Conduct outreach and p articipate in meetings and committees with faculty, directors, and community partners.
  • Build and maintain relationships with internal and external partners to support adult continuing education.
  • Supervise and train student workers and support staff as needed.
  • Work with the marketing team to develop cohesive marketing strategies across print, web, and social media.

COMPUTER SUPPORT / DATABASE MANAGEMENT

  • Proficiency in Microsoft Office Suite of Products.
  • Responsible for monitoring and maintaining a centralized databas e .
  • Work collaboratively with UW - Parkside centralized marketing department to develop marketing collateral for new programs .
  • Assist team with providing copy and editing brochures, fliers, newsletter , and advertisements for P CE.
  • Use available virtual platforms for shared work and project management.
  • Guide the development of online classes / courses using Canvas , or other University standard platform s .
  • OFFICE MANAGEMENT

  • Prepare, post, and mail all correspondence to organizations, instructors or participants.
  • Monitor voicemail and email. Exercise discretion and independent judgement in answering questions regarding programs via telephone, e-mail, written correspondence, or in person.
  • Assist with the development of materials for instructors, and workshops.
  • Compose correspondence, maintain files, and perform any related activities to support program development for P CE.
  • Schedule meetings and take meeting notes as needed or required .
  • FINANCIAL DUTIES

  • Work with unit Director and Financial Specialist to develop event budgets.
  • Analyze and e valuate financial performance of HHS and Nonprofit programs .
  • Essential Knowledge and Abilities

  • Knowledge of adult learning principles
  • Knowledge of how to write measurable learning objectives
  • Knowledge of methods and techniques for evaluating levels of learning
  • Ability to anticipate needs to improve products or services
  • Proficiency in web navigation and Microsoft Office programs
  • Ability to learn new software
  • Strong oral communication skills
  • Writing, editing and proofreading skill s
  • Ability to build positive working relationships with internal and external groups
  • Dedicated to exceeding customer expectations and finding solutions in peer relationships
  • Customer oriented focus
  • Strong organizational and problem solving skills
  • Ability to balance multiple priorities efficiently
  • Excellent time management skills
  • Qualifications

    Required

  • Bachelor's degree from an accredited college or university .
  • T hree years or greater experience in training or educational program development .
  • Demonstrated success with performing needs assessments , or market analysis to plan and improve products or services .
  • Experience with virtual collaboration software .
  • Preferred

  • Master 's degree from an accredited institution .
  • Experience presenting in front of groups.
  • Experience working within an education al institution .
  • Demonstrated proficiency using registration software and project management software .
  • Key Job Responsibilities :

  • Develops and evaluates curriculum and programs and provides recommendations for improvement
  • May assist with the monitoring of outreach program budget spending
  • Schedules and secures resources and communicates logistics in support of an outreach program
  • Leads the implementation of programs, policies, and procedures through oversight of day-to-day activities for program staff and student and community volunteers
  • Delivers outreach program content and materials to community members
  • Researches, develops, and facilitates outreach program content and materials
  • Identifies, promotes, and maintains external partnerships to support the outreach program
  • Department :

    Professional and Continuing Education

    Compensation : $45,000-$55,000

    Required Qualifications :

    Bachelor's degree from an accredited college or university .

    T hree years or greater experience in training or educational program development .

    Demonstrated success with performing needs assessments , or market analysis to plan and improve products or services .

    Experience with virtual collaboration software .

    Preferred Qualifications :

    Master 's degree from an accredited institution .

    Experience presenting in front of groups.

    Experience working within an education al institution .

    Demonstrated proficiency using registration software and project management software .

    Education :

    Bachelor's degree from an accredited college or university .

    Legal Notices and Important Information

    Employment will require a criminal background check in accordance with the Wisconsin Fair Employment Act. It will also require you and your references to answer questions regarding sexual violence and sexual harassment. (see TC1 - App. 4 and p. 12)

    Note : Criminal Background Check - The Department of Workforce Development, Equal Rights Division prohibits employers from using criminal background check information, policies or practices that have a "disparate impact" and is not "job-related and consistent with business necessity" in hiring decisions. All information used to screen or hire job applications should relate to the duties of the job.

    Reasonable Accommodations

    It is the policy of UW-Parkside to provide reasonable accommodation to qualified applicants with disabilities. If you need assistance or accommodation in applying because of a disability, please contact the Office of Human Resources at 262-595-2204. Employment opportunities will not be denied because of the need to provide reasonable accommodation for a qualified individual with a disability.

    Parkside Crime Statistics Report

    In compliance with the Clery Act of 1998, the University of Wisconsin Parkside Crime Statistics Report is available here . Call the UW-Parkside Campus Police Office at (262) 595-2455 for a paper copy of the annual report.

    Transcript Requirement

    Please note : Transcriptions will be re quired upon hire.

    EEO Statement

    Qualified applicants will receive consideration for employment without regard to color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or other bases as defined by federal regulations and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.

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    Outreach Specialist • Kenosha, WI, United States