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Intake Coordinator

Intake Coordinator

Right at Home Merrillville, INMerrillville, IN, US
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Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance

Right at Home Northwest Indiana is looking for a driven and compassionate Intake Coordinator to join our award-winning team. If you have experience in home care, home health, or customer service and youre ready to help families find the quality care they need we want to hear from you! This is a full-time, salaried role with benefits, bonus opportunities, and career growth potential.

What Youll Do

Respond to and follow up with new client inquiries by phone, email, and web.

Educate families on services and guide them through the intake process.

Support marketing efforts, including email campaigns, social media, and community outreach.

Track leads and report on conversion rates using CRM systems.

Assist with case management and collaborate with our care team to ensure client success.

What Were Looking For

High school diploma or equivalent required.

Experience in home care, home health, healthcare, or customer service preferred.

Strong communication, organization, and follow-up skills.

Ability to work some evenings and weekends.

Comfort with CRM, email marketing, and social media platforms.

Perks & Benefits

Salary range : $39,500 $50,000 annually

Performance bonuses tied to close rate and key performance indicators

PTO and health insurance

Career development opportunities

A mission-driven team that values your contributions

Join Right at Home Northwest Indiana and make a real difference in the lives of seniors and their families. Apply today and start building a rewarding career with us!

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Intake Coordinator • Merrillville, IN, US

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