Job Description
Job Description
Benefits :
Right at Home Northwest Indiana is looking for a driven and compassionate Intake Coordinator to join our award-winning team. If you have experience in home care, home health, or customer service and youre ready to help families find the quality care they need we want to hear from you! This is a full-time, salaried role with benefits, bonus opportunities, and career growth potential.
What Youll Do
Respond to and follow up with new client inquiries by phone, email, and web.
Educate families on services and guide them through the intake process.
Support marketing efforts, including email campaigns, social media, and community outreach.
Track leads and report on conversion rates using CRM systems.
Assist with case management and collaborate with our care team to ensure client success.
What Were Looking For
High school diploma or equivalent required.
Experience in home care, home health, healthcare, or customer service preferred.
Strong communication, organization, and follow-up skills.
Ability to work some evenings and weekends.
Comfort with CRM, email marketing, and social media platforms.
Perks & Benefits
Salary range : $39,500 $50,000 annually
Performance bonuses tied to close rate and key performance indicators
PTO and health insurance
Career development opportunities
A mission-driven team that values your contributions
Join Right at Home Northwest Indiana and make a real difference in the lives of seniors and their families. Apply today and start building a rewarding career with us!
Intake Coordinator • Merrillville, IN, US