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Counter Parts Sales Rep

Counter Parts Sales Rep

Fleet PrideHouston, TX, US
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FleetPride Sales Representative

Provide service to customers by phone or in person through sales of heavy-duty parts in accordance with identified customer needs and availability of parts in order to make a profit for FleetPride.

Duties & Responsibilities

  • Help determine and obtain heavy duty parts for customers as requested by phone or in person. Suggest sale of related parts for full service.
  • Locate and obtain ordered part for customer from central warehouse or branch.
  • Determine sales price for customers for each sale in accordance with company procedure.
  • Handle warranty or defective parts for customers in accordance with company procedure.
  • Write up approved charge sale in accordance with company procedure.
  • Special order parts on an emergency basis when necessary and appropriate.
  • Process approved credits for customer when merchandise is returned.
  • Maintain confidentiality of pricing lists and structures as required by company procedure.
  • Answer customers' questions about products, prices, availability, and product features.
  • Provide customers with current product catalogs.
  • Utilize non-selling, non-servicing time by studying catalogs, reviewing price sheets, bulletins, changes, additions, and deletions.
  • Ensure that counter parts area is clean and in order. Ensure that display areas encourage sales.

Education And Skills

  • High School Diploma (or GED or High School Equivalence Certificate)
  • Intermediate knowledge level of Windows XP (excel, word and outlook)
  • Active Listening : Giving full attention to what other people are communicating; taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.
  • Communicating : Conveying information to others in an effective manner.
  • Time management : Managing one's time and the time of others.
  • Persuasion : Persuading others to change their minds or behavior.
  • Service orientation : Actively looking for ways to help people.

    • Experience

  • Minimum of 2 years' experience in sales; sales of heavy-duty automotive parts preferred.

    • Working Conditions

  • Inside / Outside Conditions, Varied Temperature Changes, Minimal Chemical Hazards, Vibration, Dust, Vehicle Noise

    • Physical Demands And Equipment

  • Lifting up to 50 pounds, squatting, bending, climbing ladders / stairs, reaching above / below shoulders, walking, twisting, sitting, standing, carrying up to 50 pounds.

    • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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    Parts Counter Sales • Houston, TX, US