Investment Associate, FINRA Registered

Key Investment Services Sales Support

Within the Key Investment Services business, this individual is responsible for assisting the Key Investment Services Sales Force in achieving sales goals, customer service, business growth and client retention. This person will serve as a proactive member of the Key Investment Services Team by being an initial sales and service contact for new and existing clients.

Responsibilities :

• Provide support to the Private Client Advisors.
• Customer service duties, assist in daily office operations including : assisting with obtaining new account and customer maintenance forms, establishing new accounts, customer account servicing, processing estate account requests, researching problems, preparing and editing correspondence, obtaining proper approval on correspondence, record keeping, heavy order entry, and client contact.
• Solid base knowledge of Retirement accounts including distributions and Required Minimum Distribution calculations.
• Follow up on client service activities and Advisor's requests.
• Create and manage the client database : address, contact info, type of client (investor, credit, etc.) and use this to create mailing database for sending out "value added" material, invitations to events, follow up phone calls, etc.
• Help make and schedule appointments. Expected to participate in sales support activities such as weekly teleconferences, monthly sales unit meetings, manager coaching sessions, etc. and to attend additional product and process training as available. Create, obtain proper approval and distribute letters on product promotions.
• Assist as needed with coordinate marketing events, seminars and presentations for client / prospects - including booking location, client / prospect list, mailing invitations, refreshments, presentation material and equipment.
• Create / assist in production and distribution for newsletters, bios, etc. Additional Licensed IA functions : Process annuity and 1035 exchange paperwork, place all trades for Financial Advisors, money movements, trade logs, and check receipts and security receipts.
• Performs other duties as assigned; duties, responsibilities and / or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

Education Qualifications :

Experience Qualifications :

Licenses and Certifications :

Tactical Skills :

Personal Skills :

Practical Skills :

Core Competencies :

Physical Demands :

Compensation and Benefits :

This position is eligible to earn a base hourly rate in the range of $22.00 to $30.00 per hour depending on location and job-related factors such as level of experience. Compensation for this role also includes short-term incentive compensation subject to individual and company performance.

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.