Patient Services Associate (PSA) | 24 hours per week | Emergency Department

Front Registration Psa

Provides basic patient care under the direction of a licensed nurse. Serves as the patients 'Personal Care Champion' by assisting them with activities of daily living. Greets patients at night, assists with patient placement, and assists with patient flow initiatives and room turnover. Perform clerical and reception duties utilizing knowledge of medical terminology. Duties include answering telephones, reviewing physician order and various health care documents, completing order entry. Conduct patient interviews to verify demographic and insurance information necessary for the patient and third party payers, assures compliance with all state and federal rules / regulations pertaining to insurance carrier, and gathers signatures for required forms. Provides clerical support to internal and external departmental customers and assists the RN as directed with high quality care to the following patient populations : Neonate, Pediatric, Adolescent, Adult, Geriatric.

Required : Iowa Certified Nurses Aide. Preferred : Proficient using computer. We are excited to offer an aggressive compensation and benefits package for qualifying positions, which includes : competitive base pay, matching retirement programs, health, dental and vision plans, health savings and flexible spending accounts, employee discounts including car rental, cell-phone plans, employer-paid, long-term disability, life, and AD&D, paid time off (PTO), education assistance program, employee assistance program, employee referral bonus program, discounted cafeteria meals, paid parental leave, employee service recognition program, and voluntary plans including : life, AD&D, short-term disability, critical illness, accident, insurance, and hospital indemnity.