Seasonal Part Time Educator | Keystone Fashion Mall
The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.
Key Responsibilities Of The Job
- Interact with guests to ensure a great guest experience in a manner that values guests’ time.
- Assess guests’ needs to provide customized, effective purchase and return solutions and support.
- Provide technical product education by articulating the value and benefit of the product.
- Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online / pickup in store, phone sales, and ship from store options) according to company standards.
- Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
- Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
Working With Others
Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.Establish supportive and productive relationships with all team members.Collaborate with team members to ensure optimal guest experience and support store operations.Operations
Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.Use in-store technology to support store operations and provide positive guest experiences.Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.Understand and adhere to people safety policies and procedures to maintain a safe work environment.Perform work in accordance with applicable policies, procedures, and laws or regulations.Key Skills & Core Values You Bring
Inclusion & Diversity : Creates / supports an inclusive environment that values / celebrates differencesIntegrity / Honesty : Behaves in an honest, fair, and ethical mannerGuest Experience : Enjoys working and connecting with, understanding, and helping guestsPersonal Responsibility : Accepts responsibility / accountability for actions; is dependableSelf-Awareness : Is aware of how words or actions may be perceived by or affect othersCollaboration and Teamwork : Works productively with others to achieve goals; seeks diverse perspectivesEnthusiasm : Is enthusiastic about one’s own work; looks for ways to make work fun and engagingJob Requirements
Must be legally authorized to work in the country in which the store is locatedMust be 18 years of age or olderMust have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)Must have the ability to travel to assigned store with own transportation methodsAvailability
Willing to work a flexible schedule including evenings, weekends, and holidaysOther Willingness Requirements
Willing to work in an environment with bright lights and loud musicWilling to move through a store for most of a shift to help guests and accomplish workWilling to move boxes weighing up to 30 lbs (13.6 kg)Willing to work as part of a team and also complete some work independentlyIn keeping with our mission, please connect with us at accommodations@lululemon.com if you have questions about how your unique abilities may translate to the requirements for this role, with or without a reasonable accommodation.
Compensation & Benefits Package
Base Pay Range : $18.00 - $20.71 / hour, subject to minimum wage in the location
Target Bonus : $2.00 / hour
Total Target Base Pay Range : $20.00 - $22.71 / hour
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance.
Extended health and dental benefits, and mental health plansPaid time offSavings and retirement plan matchingGenerous employee discountFitness & yoga classesParenthood top-upExtensive catalog of development course offeringsPeople networks, mentorship programs, and leadership series#J-18808-Ljbffr