Revenue Leader
Zippy was founded with one mission : to make getting a loan for a manufactured home simple, fast, and fully online. We believe modern manufactured homes are affordable, well-built, eco-friendly, and stylish, but finding a lender who understands this market can be challenging. That's why Zippy focuses exclusively on manufactured home loans, offering a seamless, digital experience.
Headquartered in Dallas, TX, with an office in Tempe, AZ, Zippy provides home loans and insurance to manufactured home buyers throughout the United States. Our remote-first team is spread across cities like Dallas, Houston, Knoxville, Omaha, Philadelphia, Phoenix, and several other states and cities. Backed by institutional investors, we offer competitive pay, stock options, and excellent benefits. At Zippy, we pride ourselves on our commitment to finance happiness through the power of home. We are dedicated to enhancing consumers' financial outcomes and tackling the affordable housing crisis through cutting-edge technology and innovative solutions.
The Role
The Revenue Leader is responsible for driving Zippy's growth while ensuring the operational excellence of the entire revenue engine. This role oversees our business development, community and dealer partnerships, and loan originations teams (Mortgage Loan Officers through Closers).
The Revenue Leader ensures that loans sourced through our partnerships are qualified, processed, and closed within 30 days by establishing repeatable processes, driving accountability, and creating a culture of high performance. Acting as both a growth leader and an operational operator, the Revenue Leader partners closely with the executive team to deliver predictable results, scale the business, and continually strengthen Zippy's partner ecosystem.
The Revenue Leader leads a multi-tiered team with full accountability for both strategy and execution.
Key Responsibilities
Revenue Leadership & Growth
- Own Zippy's revenue strategy and execution, including sales, business development, originations, and loan closing performance.
- Set ambitious but achievable growth targets and ensure teams consistently meet or exceed them.
- Lead a team of leaders with a focus on accountability, operational rigor, and results.
- Partner with Finance on forecasting, budgeting, and P&L accountability for revenue.
- Drive a culture of winning with confidence, ensuring teams compete to excel while working collaboratively toward shared goals.
- Balance operational discipline with a growth mindset, continually identifying opportunities to scale revenue while maintaining excellence.
Sales & Market Expansion
Design and lead a high-performing sales organization focused on expanding Zippy's footprint across manufactured home communities and dealers.Build scalable sales processes, training programs, and performance playbooks to maximize application growth.Drive effective go-to-market strategies that position Zippy as the preferred partner in manufactured housing lending.Champion best-in-class partner enablement, ensuring sales teams deliver compelling, value-driven experiences that deepen trust and loyalty.Operational Excellence
Oversee the end-to-end application-to-close process, ensuring loans close within 30 days.Build and enforce playbooks, SLAs, and escalation paths to ensure consistency across origination and closing teams.Establish a disciplined operating rhythm with weekly pipeline reviews, partner health check-ins, and performance reviews at every level of the org.Drive continuous process improvements to eliminate bottlenecks, increase conversion rates, and scale efficiently.Customer Experience & Success
Ensure Zippy delivers best-in-class customer and partner experiences that solve real problems and build long-term trust.Develop programs and feedback loops that enhance the borrower journey from application to close.Partner with Product, Marketing, and Operations to remove friction, anticipate customer needs, and consistently exceed expectations.Champion the voice of the customer at the executive level, ensuring every revenue initiative prioritizes customer outcomes.Partner Development & Enablement
Develop and maintain strong partnerships with manufactured home communities and dealers.Ensure partners are properly onboarded, trained, and supported to consistently send qualified leads.Track partner performance and satisfaction, implementing feedback loops and corrective actions where needed.Intervene directly with at-risk or high-potential partners to secure and grow revenue streams.Team Leadership & Culture
Recruit, develop, and retain top talent across sales, business development, originations, and closing.Build a culture of accountability, collaboration, confidence, and mission-driven performance.Mentor Directors(+) while ensuring Managers are empowered and equipped to lead high-performing teams.Develop succession plans and future leadership capacity within the revenue organization.Data & Performance Management
Define, track, and communicate KPIs across the revenue funnel, including :Loan cycle time (goal :Application-to-close conversion rates.Partner lead quality and pull-through.Forecast accuracy and revenue performance.Provide real-time visibility into performance for the executive team, board, and investors.Use data to diagnose challenges, inform decision-making, and drive accountability.Cross-Functional Collaboration
Partner with Product leadership to align processes, systems, and tools with revenue goals.Collaborate with Compliance to ensure efficient, compliant origination and closing.Work with Product Marketing to ensure clear messaging, training, and campaigns that enable partners and drive application growth.Represent Zippy externally as a thought leader at industry events, conferences, and partner forums.Qualifications
15+ years of progressive leadership in revenue, sales, operations, or business development within mortgage lending, financial services, or fintech.Experience leading multi-tiered teams.Proven success in scaling revenue operations, driving operational rigor, and meeting aggressive growth targets with a growth mindset.Deep knowledge of loan origination processes, compliance standards, and partner-driven revenue models.Strong operational mindset able to design, implement, and enforce processes that deliver consistent results.Data-driven decision-maker with proven ability to translate metrics into accountability and action.Exceptional leadership, communication, and collaboration skills.Track record of building winning cultures that inspire confidence, accountability, and high performance.Demonstrated ability to deliver best-in-class customer and partner experiences while driving growth.Please note that we are currently only hiring candidates who reside in the following states : Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, and Wisconsin.
Total Rewards
At Zippy, we're passionate about creating a workplace where people love to work. We put a lot of heart into building and nurturing a company culture that not only supports our team but also inspires them to do their best work.
Our benefits and perks are always evolving, but here's what we offer right now :
Competitive Compensation
