Associate Vice President, Medical College of Virginia Physicians (MCVP)

The Associate Vice President (AVP) of MCVP Operations provides leadership for strategic planning, development, implementation, and advancement of all provider practice operations and innovation across the health system (hospitals, clinics, clinical departments, service lines) and external affiliated sites of business to enable the VCUHS vision, mission, and goals. Reporting to the MCVP President, this role collaborates closely with the Dean of the School of Medicine, COOs (SOM and Health System), Chairs, Presidents, Vice Presidents, and other leaders and key influencers across the enterprise. The AVP will develop and oversee short and long-term strategic plans, infrastructure, capital, labor optimization, operating budgets, and day-to-day operations of all components of MCVP in alignment with internal needs and current market trends. The AVP ensures that the strategy and its implementation are in full alignment, with the enterprise wide tripartite mission and is a key thought leader inside and outside the organization, working to develop and increase the success of VCU Health's impact on the Commonwealth of Virginia and beyond.

Essential Job Statements

Develop short and long-term strategic plans. Develop and provide KPIs to establish appropriate framework for metrics to align with overall organizational strategy in conjunction with MCVP President & COO. Create streamlined / standardized processes, policies, and procedures to coincide with driving towards goals, and to promote efficiency and cohesion among shared administrative and business workflows across the practice.

Drive large scale performance improvement initiatives aimed at increasing revenue and maximizing workflow efficiencies through optimizing / re-designing existing system platforms (ERP, EHR and other business systems) to support unique matrixed MCVP construct and standardizing workflows across the practice and other business segments (hospital, clinics, SOM, revenue cycle and finance) for enhanced performance and reaching targeted system wide outcomes.

Plan, develop, organize, implement, direct and evaluate the performance of the team to ensure alignment with VCUHS mission, values, and vision. Direct oversight of assigned team members and people leaders to include provider enrollment, physician recruitment, scribe services, support staff and physician outreach.

Lead, liaise, coach, and mentor department administrators to ensure optimized use of resources, adherence to standardized administrative and business practices and aligned strategy formation.

Promote safe behavior use by all within your department; take actions to ensure all staff members apply the safe behaviors to their everyday work and adopt as their personal work habits.

Provide mentoring, coaching, performance management, annual evaluations as well as managing employee development and discipline as needed.

Ensures responsibility and visible commitment of diversity equity and inclusion strategy, programs, and initiatives through collaboration and implementation of initiatives across the health system.

Ensure compliance with federal, state, and local laws affecting all levels of the organization.

Perform other duties as assigned and / or participates in special projects in order to support the mission of the business segments and VCUHS.

Patient Population : N / A

Employment Qualifications

Education Qualifications

Required Education : Bachelor's degree in healthcare administration, business administration or equivalent

Preferred Education : Master's degree in healthcare administration (i.e. MHA), business (i.e. MBA) or equivalent

Licensing / Certification

Licensure / Certification Required : N / A

Licensure / Certification Preferred : Diversity, equity and inclusion certification

Minimum Qualifications

Years and Type of Required Experience : Required : 10 years of progressive leadership experience with a minimum of 10 years of supervisory / management work experience in a hospital and / or large multi-specialty physician practice. Preferred : 12 years progressive leadership experience including 5+ years in a leadership role with significant business impact.

Other Knowledge, Skills and Abilities Required : Possess strong relationship / interpersonal skills. Ability to work collaboratively with physicians to execute strategic organizational initiatives. Strong leadership skills and team building skills, along with the ability to work effectively in a matrix environment. Strong project management skills with the ability to coordinate and manage complex projects. Ability to be customer oriented, establishing and maintaining long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations. Demonstrate leadership that includes managing staff to assure successful outcomes. Ability to communicate clearly (written, verbal, and presentation), proactively and concisely with all key stakeholders, customers, and staff. Demonstrate strategic and analytical ability to achieve target outcomes. Ability to manage conflict. Ability to demonstrate stress tolerance and maintain stable performance under pressure. Demonstrate strong organizational skills and the ability to multi-task.

Cultural Responsiveness : Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Other Knowledge, Skills and Abilities Preferred : N / A

Working Conditions : Periods of high stress and fluctuating workloads may occur. General office environment. May have periods of constant interruptions.

Physical Requirements

Physical Demands : Lifting / Carrying (0-50 lbs.), Push / Pull (0-50 lbs.), Stoop, Kneel, Squat

Work Position : Sitting, Walking, Standing

Additional Physical Requirements / Hazards

Physical Requirements : Manual dexterity (eye / hand coordination), Finger Dexterity, Color Vision

Hazards : N / A

Mental / Sensory - Emotional

Mental / Sensory : Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking

Emotional : Fast pace environment, Steady Pace, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Able to Adapt to Frequent Change

EEO Employer / Disabled / Protected Veteran / 41 CFR 60-1.4.