Process Improvement Specialist
Synertex is looking to hire a Process Improvement Specialist in support of the Defense Counterintelligence and Security Agency's Training Directorate in Linthicum Heights, MD. Clearance Required : Active Secret Clearance. Benefits include competitive PTO, 11 Paid Government Holidays, a 401k with 6% match, and a comprehensive list of health care options. The position is currently performed as in a hybrid remote status, 4 days remote and 1 day on-site (Linthicum, MD) weekly requirement, which is subject to change based on the government client needs.
Responsibilities :
- Actively engage in the strategic and operational planning of DCSA processes.
- Identify business priorities and develop operational programs for implementation.
- Identify process improvement opportunities and facilitate goal setting using customer feedback, analysis, and other systems.
- Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
- Conduct process and product reviews and audits by defining, collecting, analyzing, and reporting on quality metrics, reporting program status.
- Tracking and reporting issues and corrective actions resulting from quality checkpoints.
Requirements :
Bachelor's degree or Equivalent Experience.Experience working with process improvement mythologies and / or tools.Experience in analyzing operations, identifying key issues that need addressing and developing, as well as implementing and monitoring changes.Experience using and applying process improvement best practices / techniques and project management skills in a structured project environment.Must possess ability to multitask, prioritize and work with multiple users and applications while maintaining a professional attitude.Lean Six Sigma Green Belt experience.Experience with Business Process Analysis / Process Improvement.Proficient using MS Visio.