Solutions Consultant (New York)

Professional Services Consultant

As a Professional Services Consultant at Notion, you will play a pivotal role in helping customers unlock the full potential of our platform. You'll collaborate closely with customers, partners and cross functional teams to understand their unique challenges, design tailored solutions, and drive successful implementation and adoption of Notion across their organizations.

In this role, you will leverage your technical expertise, consultative approach, and project management skills to guide customers through Notion onboarding, configuration, and custom workflow optimization. Your ability to translate complex requirements into practical, scalable solutions will be key to driving long-term customer success, adoption, and engagement with Notion.

Design and implement tailored customer workspaces, optimizing workflows, member management, and best practices

Develop and execute change management strategies, including engagement, communication, and learning plans to drive seamless adoption

Lead end-to-end professional services engagements, from supporting with scoping and discovery right through to execution and delivery

Provide expert guidance on workspace architecture, permissions, security, and scalability

Deliver professional services solutions across the Notion ecosystem, including with our Partners, to align with customer needs and business goals

Manage project execution, maintaining comprehensive documentation, timelines, and key deliverables

Collaborate with cross-functional teams to drive customer success, enhance feature adoption, and contribute to product development

4+ years of experience in technical consulting, implementation, or a similar customer-facing role

Proven success in delivering customer implementations, ensuring long-term adoption and value realization

Experience with SaaS platforms, including a solid understanding of technical concepts and integrations

Analytical mindset and problem-solving skills, enabling you to design effective and scalable solutions

Strong project management skills, with the ability to manage multiple client engagements simultaneously

Expertise in change management, driving user adoption, and successfully implementing new technologies

Exceptional stakeholder management, with a proven ability to build strong relationships at all levels

Outstanding written and verbal communication, with the ability to simplify complex concepts for diverse audiences

Experience in workspace design and information architecture

Familiarity with data migration tools and methodologies

Understanding of API integrations and enterprise software ecosystems to support connectivity and automation

Previous experience in a fast-paced, high-growth technology environment

Exposure to project management methodologies and tools

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated range for total on target earnings (including base salary and on target incentive pay) for this role is $165,000 - $205,000 per year.