Technology Service Specialist

Tri-City Group is currently seeking a Technology Service Specialist for an immediate opening, in Davenport, IA. The Technology Service Specialist will be responsible for providing on-site or remote service and support with Audio / Visual, Security, Data Cabling and Phone Systems.

Responsibilities include but are not limited to :

• Installation of a variety of security systems, audio-visual systems and phone systems for Tri-City clients. Work to include installation low-voltage cable runs, cameras, access control hardware, projectors, speakers, intercoms, video conferencing, management servers, and phone systems.
• Performing preventative maintenance and repair as per a client maintenance agreement and / or warranty.
• Assisting in troubleshooting, diagnosing, and repairing systems and / or equipment.
• Performing basic programming and system commissioning as assigned.
• Performing software and firmware updates, creating data back-up files.
• Provide basic end user training as required.
• Document all service-related activities in company database keeping up to date service history.
• Ensure timely completion of assigned service orders.
• Performing additional assignments per management's direction
• Position may require technician to participate in an on-call rotation schedule.

Educational / Experience Requirements :

Physical Requirements :

All job offers are contingent upon the successful completion of a drug screen and reference check. Tri-City Group is an equal opportunity employer.