Creative Producer, Europe Job at Mozilla Corporation in Jacksonville

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Team :

The Brand & Creative team, situated within Mozilla Marketing, comprises passionate, remote-based producers, designers, writers, and brand strategists. The focus of this role will be Firefox marketing — shaping how people understand and experience the Firefox brand globally through performance-driven campaigns, creative storytelling, and full-funnel marketing work.

We partner closely with cross-functional stakeholders — including Product Marketing, Comms, Data & Insights, and regional Activation teams — to develop cohesive brand campaigns that bring Firefox’s mission to life. This role collaborates on projects across Mozilla’s broader product portfolio, but Firefox remains our primary focus.

We help define the brand’s strategic foundation and translate it into dynamic creative expressions that perform across platforms and markets, whether via upper-funnel brand campaigns, mid-funnel content, or lower-funnel performance work.

Overview of the Role :

We’re looking for an experienced Creative Producer to lead the production and execution of Firefox marketing campaigns. This role spans creative operations, end-to-end campaign production, and project management, with a strong emphasis on coordinating with external agencies and contractors.

You’ll coordinate with our agency of record (AOR) on ongoing drumbeat work, while also running RFPs and overseeing the execution of larger, integrated brand campaigns. You’ll manage timelines, budgets, feedback cycles, and drive process excellence across every stage of production — from scope to launch.

The ideal candidate is self-directed, strategically minded, and comfortable managing complexity — whether that’s navigating cross-functional relationships, facilitating global-to-regional rollouts, or balancing multiple creative workstreams.

You’ll sit within a brand and creative team that champions Mozilla’s values while ensuring Firefox shows up in market with clarity, consistency, and creative ambition.

What you'll do :

• Lead the production of full-funnel Firefox marketing campaigns — from brief to build to launch — across global and regional markets.
• Manage external agencies, freelancers, and production vendors; oversee RFPs, negotiations, contracts, and scopes of work.
• Drive coordination across AOR-led drumbeat programs and campaign-specific efforts involving multiple stakeholders.
• Own operational excellence across project planning, timeline management, task tracking, and feedback coordination.
• Work closely with product marketing, insights, communications, and regional marketing leads.
• Support broader Mozilla IP as needed (events, branding, other product campaigns), while maintaining primary focus on Firefox.
• Contribute to internal team operations, including resourcing, budget tracking, and process development.

What you'll bring :

What you’ll get :

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

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