Concierge, Day Shift-AL

Job Description

Job Description

JOB DESCRIPTION

Job Title : Concierge, Day Shift

Supervisor : Executive Director or Business Office Administrator

FLSA Status : Hourly, non - exempt

Date Approved : September 2021

OVERALL JOB PURPOSE

Staff the reception desk. Monitors telephone, fax machine, resident call system, and exit alarm system. Performs clerical duties and other duties as assigned.

MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS

• Must be 18 years of age
• Ability to work with little supervision and maintain a high level of performance and customer service
• Demonstrated ability to communicate effectively in English, both verbally and in writing, with residents, guests, and staff
• Meet state related requirements (if applicable to position)
• Ability to work in a team setting and be a team player
• Maintain a positive, respectful, and professional approach with coworkers and residents
• Ability to keep all business and operations information confidential
• Possess organizational skills and ability to problem solve
• Possess excellent customer service and public relations skills
• Ability to work under time constraints and meet department deadlines while adhering to policies, procedures, and standards
• Ability to periodically move about on foot in the community to perform security checks and assist residents, particularly for long distances or periods of time
• Experience in computer use and relevant software applications are preferred
• Experience with or the ability to use multi-line telephone system
• Satisfactorily pass Sunshine’s and state regulated criminal record clearance, health screening and TB clearance (if applicable)

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

OTHER JOB DUTIES AND RESPONSIBILITIES

PHYSICAL REQUIREMENTS

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

20% or less

20% to

40%

40% to

60%

60% to

80%

80% to

100%

Stand

Walk

Sit

Pushing, pulling and / or reaching

Grasping and fine manipulation

Climb or balance

Stoop, kneel, crouch, or crawl

Talk or hear

Taste or smell

Lifts Weight or Exerts Force

20% or less

20% to

40%

40% to

60%

60% to

80%

80% to

100%

Up to 10 pounds

Up to 25 pounds

Up to 50 pounds

Up to 100 pounds

More than 100 pounds

The Community reserves the right to revise the duties set forth in this job description at its discretion.