Public Safety Telecommunicator

The primary purpose of this position is to operate the UNC E9-1-1 Communications Center effectively and efficiently 24 hours a day, 365 days a year, ensuring law enforcement response, emergency response, and other miscellaneous needs. This involves collecting, processing, prioritizing, and disseminating information from and to multiple resources and agencies under stressful conditions.

This position is essential to ensure continued, uninterrupted University operations during adverse weather and emergency situations, including closures. The employee is required to report to work during these events.

The role involves operating multiple computer systems simultaneously, including CAD, DCIN, alarm systems, multi-line / channel telephone, and radio systems, while performing various multitask duties continuously. It requires listening, documenting, and communicating verbally and in writing via telephone, radio, and in person. The position also involves interpreting audible noises, signals, and tones from various systems.

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