Member Consultant (Traveling Position-North Idaho)

Member Consultant (Traveling Position-North Idaho)

STCU is a growing regional credit union that is consistently rated one of the top-performing credit unions in the nation, and we have been named as one of Fortune Magazine's Great Places to Work. We look for employees who have a strong desire to serve others, are lifelong learners, are committed to working hard, have a fun-loving attitude, and who want to make a difference in our members' lives. We love people who share our passion for integrity, service, innovation, education, people, and celebration. STCU offers excellent benefits :

• Paid time offplus 11 paid holidays!
• Medical, dental, vision and life insurance
• Training and career development
• Success sharing plan
• 401(k) matching contributions
• Tuition reimbursement

Salary range : $19.48 - $27.26 per hour (Target range : $22.07 to $25.00 per hour)

The Member Consultant creates unparalleled in-person experiences for existing and prospective consumer members that interface with STCU through our retail locations. By conducting interactive and collaborative interviews at new member origination, subsequent account maintenance and transactional requests, the Member Consultant will identify opportunities to expand existing relationships while positioning STCU as a first-choice market leader and the primary financial institution for the members they serve.

This position will act as branch support and will travel to the Post Falls, Crossroads, Downtown CDA, Hayden, Rathdrum, Bonner and Newport branches as needed

Core Job Requirements / Outcomes :

Other Essential Functions :

Education : High school diploma or equivalent required.

Job Experience : Minimum two years' experience as a Teller, new accounts or service representative in a financial institution required. Equivalent experience in a sales / service position in a retail establishment may be considered. Demonstrated proficiency at STCU in a similar role may also be considered.

Software Skills : Proficient knowledge of MS Office programs including Outlook, Word, Excel and Teams.

Physical Demands : Must be able to regularly talk, hear and operate a computer, keyboard and mouse and occasionally lift, pull / push and carry up to 10 pounds with accommodations.

Work Conditions : Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting. Exposure to high-stress, fast-paced, deadline-oriented environment.

Travel Demands : May be asked to travel to other STCU locations.

Other : Perform additional duties as assigned for the efficient operation of the department and the organization. This includes the possibility of being assigned temporarily to other locations.