Talent.com
IT Helpdesk Specialist
IT Helpdesk SpecialistSolomon Page • Boerne, TX, US
IT Helpdesk Specialist

IT Helpdesk Specialist

Solomon Page • Boerne, TX, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Overview

Direct message the job poster from Solomon Page

Our client, a well-established organization is looking to hire an IT Help Desk Specialist to start right away! This role will be based onsite in San Antonio, TX.

Responsibilities

  • Serve as the first line of support for technical assistance inquiries
  • Troubleshoot and resolve hardware, software, mobile device, VoIP, printer, and Active Directory issues
  • Support software and hardware installations, upgrades, and user account management (onboarding / offboarding)
  • Monitor and escalate urgent technical issues as appropriate
  • Maintain IT documentation, asset inventory, and system records
  • Identify and recommend process and performance improvements
  • Additional duties as assigned

Required Qualifications

  • High school diploma or equivalent required; Associate's or higher degree preferred
  • 2–4 years of IT help desk experience
  • Experience with mobile device management (Android / iOS), printer / MFP setup, VoIP, FTP, and Active Directory preferred
  • Certifications such as Microsoft, CompTIA A+, Networking, or Security a plus
  • Excellent communication, problem-solving, and organizational skills
  • Ability to work independently as well as in a team environment

    • About Solomon Page

    Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

    Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit : solomonpage.com and connect with us on Facebook, and LinkedIn.

    J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Helpdesk Specialist • Boerne, TX, US