Access Representative-Full Time-Mid Shift

Facility Job Opportunity

$2,000 Bonus

Facility : Hoke Hospital

Location : Raeford, North Carolina

Department : PFS Registration

Job Family : Clerical

Work Shift : Mid Shift (United States of America)

Summary : Registers all patients in the adult and pediatric emergency departments. Completes the registration process for emergency patients and direct admits sent to the emergency department. Collects patient liabilities upon discharge from the emergency department.

Major Job Functions

The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time :

• Registers emergency service patients in a fast-paced environment, creating patient accounts within (90) seconds of patient's arrival
• Queries EAD and enters accurate patient demographics into the computer system to obtain the correct patient medical record number and account number
• Responsible for placing patient identification armbands on all Emergency Department patients after accounts are created to ensure patient safety
• During the registration process, the ED Access Representative obtains all demographic, guarantor, and insurance information and accurately document information into the registration system
• Patients being placed in observation or admission status, the ED Access Representative will obtain a physician order to support services rendered.
• Performs insurance eligibility / benefit verification, utilizing an EDI transaction and documenting information within the appropriate registration system
• Informs patient / guarantor of their liabilities and collects appropriate patient co-payments, co-insurances, deductibles, and deposits at the point of discharge
• Provides timely and continual coverage of assigned work area in order to offer prompt patient service and be available for all clinical partners registration needs
• Other duties as assigned

Minimum Qualifications

The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job :

Education and Formal Training :

Work Experience :

Knowledge, Skills, and Abilities Required :

Physical Requirements :

Cape Fear Valley Health System is an Equal Opportunity Employer M / F / Disability / Veteran / Sexual Orientation / Gender Identity