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Automotive Service Writer Job at FastLap Group in Woburn
Automotive Service Writer Job at FastLap Group in WoburnMediabistro • Woburn, MA, United States
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Automotive Service Writer Job at FastLap Group in Woburn

Automotive Service Writer Job at FastLap Group in Woburn

Mediabistro • Woburn, MA, United States
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Company Overview

At Hogan Tire & Auto we are redefining the tire and automotive service experience through a technology-forward approach, prioritizing customer satisfaction and workforce engagement. We are committed to fostering a culture where our teammates drive the highest levels of customer satisfaction.

Opportunity

Join a customer and workforce-centric company that is dedicated to excellence in automotive service. Your expertise, leadership, and commitment to excellence will drive our success and uphold our reputation as a leader in the automotive service industry.

Position Overview

As a Service Writer at Hogan Tire & Auto you will be instrumental in delivering top‑notch service recommendations to our valued customers. Your role is crucial in ensuring that customers receive well‑informed communications that guide their service decisions on their vehicles in a customer‑first environment. Your expertise in writing detailed service recommendations will set the standard for excellence in the automotive service industry.

Key Responsibilities

  • Provide exceptional customer service by engaging with customers in a positive and friendly manner, effectively communicating maintenance, repair, and preventative service recommendations tailored to their vehicle's needs.
  • Coordinate between the front office service desk and the service department to streamline the service process, ensuring timely and accurate completion of all vehicle services to achieve customer satisfaction.
  • Collaborate with the service department to ensure that all vehicles receive necessary attention and are repaired correctly the first time, maintaining a high level of quality service delivery.

Benefits

  • We Offer Weekly Payroll
  • Retirement Services of 401(k) or Roth
  • Medical, Dental and Vision insurance options
  • Employer Paid Life Insurance Plan up to $50,000
  • Employee, Dependent and Supplemental Insurance
  • Accrual of Paid Time Off in first year and Paid Holidays
  • Assistance Program

    • Employment Eligibility

    A formal Application for Employment and Background Screening Authorization is required. If hired, an I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

    Seniority level

  • Entry level

    • Employment type

  • Full‑time

    • Job function

  • Other

    • Industries

  • Vehicle Repair and Maintenance

    • Location & Salary

    Woburn, MA $42,000.00‑$48,000.00

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    Automotive Service Writer • Woburn, MA, United States