Family Case Manager

Job Description

Job Description

PINELLAS INTEGREGATED CARE (PIC) TEAM

PIC is a prevention initiative focusing on providing clients the right service, at the right time, for the right need. The initiative provides support and wrap-around services to meet the client’s basic needs and helps to empower them to become self-sufficient.The goal of PIC services is to provide quality care and support during a time of need. The focus is to assist the client in reducing barriers they may face, in an intensive wraparound model; to help achieve overall strengthened sustainability.

JOB FUNCTION : Provides direct crisis intervention and System Coordination services for up to 6 months. Services are community based and can include inpatient, correctional facilities, residential treatment facilities, and in-home based on the optimal engagement for the client. Maintains an assigned caseload of up to fifteen (15) offering screening, safety planning, referral, service linkage, advocacy, monitoring, and ongoing assessment for eligible adults referred through The Pinellas County Sheriff’s Mental Health Unit or other identified community entities. Serve as a member of a multi-faceted team with the shared goal of coordinating services and supports to individuals experiencing behavioral health problems. Exceeding a caseload of 15 clients will be at the clinical discretion of the supervisor. Services may extend for more than 6 months. Any services beyond 6 months will require the approval from a supervisor.

Daily travel within the local community (Pinellas County) may be required. Must have reliable transportation (mileage reimbursement is provided) and an insurable MVR (no major moving violations in the last 3 years).

QUALIFICATIONS :

Master’s degree preferred in behavioral health field with one (1) year of proven experience in a behavioral health setting providing direct care services with adults or children; or Bachelor’s degree in behavioral health field with three (3) years of proven experience in a behavioral health setting; CAP certification preferred. Proven ability to be a client advocate.

PHYSICAL REQUIREMENTS :

Ability to hear and see in emergency situations. Must be able to complete NAPPI training and perform NAPPI techniques. Ability to communicate orally and in writing. Ability to travel locally within Pinellas County. Ability to bend, lift a minimum of 30 lbs., stretch, lower and raise self independently from floor.

SPECIAL WORKING CONDITIONS :

Exposure to consumers and a variety of program conditions, which may include long, irregular hours, on-call duties, and local travel. Exposure to a wide range of community environments outside the agency including correctional facilities, residential treatment facilities, crisis stabilization units, community shelters, and client homes.