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Coordinator

Coordinator

EABWashington, DC, US
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Coordinator, Audits & Diagnostics

EAB is the leading global provider of research and advice to higher education and K-12 institutions, working with more than 2,800 colleges, universities, and school districts in the U.S., Canada, and Europe. EAB's research programs offer strategic guidance at scale : we help education executives make progress on their most pressing issues. We support executives at client organizations to educate stakeholders, make research-informed decisions, and speed implementation of industry best practices.

We are seeking a highly organized and detail-oriented individual to join the EAB Research team. This role is responsible for the execution of time-sensitive client service requests, including running automated reports, completing templatized audits and diagnostic reports, as well as administering surveys and emails.

This role is based in Washington, D.C.; we have embraced a hybrid work model wherein, at this time, the Coordinator will be expected to come into the office at least once per week.

Primary Responsibilities :

  • Execute quick turnaround client service requests with precision and efficiency
  • Manage multiple processes and projects simultaneously, adhering to internal and external deadlines
  • Produce a high volume of high-quality deliverables that are error-free and consistent with EAB's style and point of view

Basic Qualifications :

  • Bachelor's Degree
  • Minimum of 3 months of work or internship experience
  • Strong organizational skills with the ability to prioritize tasks and manage time efficiently
  • Experience managing time and meeting deadlines across multiple priorities
  • Demonstrated excellence in written and oral communication
  • Keen eye for detail to ensure the quality and completeness of deliverables
  • Ideal Qualifications :

  • Demonstrated ability to work autonomously
  • Demonstrated ability to accomplish tasks and activities efficiently and according to importance
  • Prior experience in a customer service or administrative role is desirable but not mandatory
  • Strong proofreading skills to review deliverables for errors
  • Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspiration
  • If you've reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other's unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

    Compensation :

    The anticipated starting salary (base) for this role is $40,000 per year.

    Benefits :

    Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include :

  • Medical, dental, and vision insurance plans; dependents and domestic partners eligible
  • 20+ days of PTO annually, in addition to paid firm and floating holidays
  • Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
  • 401(k) retirement savings plan with annual discretionary company matching contribution
  • Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
  • Employee assistance program with counseling services and resources available to all employees and immediate family
  • Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
  • Gender affirming care coverage
  • Fertility treatment coverage and adoption or surrogacy assistance
  • Paid parental leave with phase back to work program for birthing and non-birthing parents
  • Access to milk shipping service to support nursing employees during business travel
  • Discounted pet health insurance coverage for dog and cat family members
  • Company-provided life, AD&D, and disability insurance
  • Financial wellness resources and membership in a robust employee discount program
  • Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities
  • Benefits kick in day one; learn more at eab.com / careers / benefits .

    This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

    At EAB, we believe that to fulfill our mission to "make education smarter and our communities stronger" we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

    To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don't discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

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    Coordinator • Washington, DC, US

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