Job Description
Job Description
Job Description
The Financial Aid Counselor performs a variety of clerical, analytical and other essential duties in support of the Financial Aid Office.
Essential Duties and Responsibilities
- Answers general questions regarding federal student aid programs (FAFSA, PELL, Direct Stafford Loans, grants and scholarships including private loans, etc.)
- Provides information and assistance in completing the FAFSA application.
- Monitors student progress in the financial aid process while helping as necessary, including follow up requests for documents such as verification requirements, IRS transcripts and other eligibility requirements.
- Monitor student enrollment status, analyze award eligibility and file verification.
- Collaborates with other departments to identify aid from various sources (institution, state, federal and private)
- Monitor student's Satisfactory Academic Progress to ensure continued eligibility for financial aid from all sources.
- Performs accurate data entry.
- Monitor students' completion of the required entrance counseling, exit counseling and signing of the Master Promissory Note.
- Responds to requests from students and / or parents in person or in writing on inquiries regarding financial aid programs and eligibility.
Additional Responsibilities
Participates at special events (information sessions, orientations, workshops, etc.)Participates in special projects on an as-needed basis.Participate in continuing professional development activities.Performs other reasonably related duties as assigned.Required Knowledge and Skills
Proficient in MS Office Word, Excel, Teams, and Outlook.Knowledge in the use of Financial Aid software, Jenzabar FA preferred but not required.Ability to work independently in a fast-faced environment.Ability to work with diverse populations and collaborate effectively with cross-functional teams.Strong interpersonal, oral and written communication skills to effectively communicate with students, faculty, staff, and outside agencies.Demonstrates attention to detail.Demonstrates a positive attitude and is open to changes and improvements.Education and Experience Required
Bachelor's degree requiredTwo years of experience working with student services in a higher education setting or in a related industry is desired although not required.The University offers a comprehensive benefits package, including medical, dental, and retirement plans, as well as opportunities for professional development and growth.