Lead, Global Process Owner

Join Us Today And Make A Difference In People's Lives!

LivaNova is a global medical technology company built on nearly five decades of experience and a relentless commitment to improving the lives of patients around the world. Our advanced technologies and breakthrough treatments provide meaningful solutions for the benefit of patients, healthcare professionals, and healthcare systems. The company is listed on the NASDAQ stock exchange under the ticker symbol "LIVN." LivaNova is headquartered in London (UK) with a presence in over 100 countries and a team of more than 3,000 employees worldwide.

Position Summary :

We are seeking an experienced Manager, Global Process Owner to lead our end-to-end Procure-to-Pay (P2P) operations across all global locations. This leadership role involves driving the design, implementation, and optimization of P2P functions while serving as the central liaison between multiple functions (sourcing, contracting, IT, legal, and Finance AP). This role will set the vision and strategy for P2P excellence, ensuring standardization, compliance, and efficiency while bridging communication gaps that may create confusion across our organization. This position requires a hands-on approach to leadership with a focus on continuous improvement and stakeholder satisfaction.

General Responsibilities :

Set the vision and strategy for the Global Process Owner team and P2P operations

Define and execute an annual operational plan aligned with broader organizational objectives

Ensure strategic alignment of P2P processes with the company's overall goals and business objectives

Drive stakeholder satisfaction through identifying value-add and continuous improvement opportunities including use of AI where applicable

Serve as the central point of contact for all stakeholders involved in the P2P process

End-to-End Process Ownership :

Own complete responsibility for end-to-end P2P process including Accounts Payable, Purchasing, and Supplier Management

Develop and implement a global P2P process that aligns with business objectives and industry best practices

Create and maintain comprehensive organizational process flows that map cross-functional P2P activities

Oversee Purchase Requisitions (PRs), Purchase Orders (POs), new supplier onboarding, Vendor Invoice Management (VIM), and supplier payments

Serve as the Single Point of Contact (SPOC) for all P2P-related questions and escalations

Process Standardization & Design :

Ensure consistency and uniformity in P2P processes across different locations and business units

Lead process design and requirements gathering for SAP rollouts to new countries

Drive process optimization for SAP upgrades in existing ECC countries / functions

Develop and implement workflows and processes to ensure timely and accurate invoice processing

Establish and maintain global standards while regularly mapping risks and driving corrective actions

Technology & Systems Management :

Provide business ownership of P2P technologies and systems

Contribute to technology roadmap development and implementation

Evaluate and implement technologies to support the P2P process, including e-procurement systems, orchestration tools, and e-invoicing platforms

Support master data cleanse activities related to P2P operations

Collaborate with IT teams to ensure system configurations align with business requirements

Performance Management & Continuous Improvement :

Identify and track key performance indicators (KPIs) related to the P2P process and take corrective actions as needed

Ensure SLA metrics are met and well-managed with stakeholders

Monitor service health through comprehensive performance tracking

Drive continuous improvement initiatives to enhance efficiency, reduce costs, and eliminate inefficiencies

Identify areas for optimization and implement improvements across the P2P ecosystem

Research emerging trends and technologies to address current process challenges

Team Leadership & Development :

Lead and develop a global team of 4-5 P2P service support professionals

Provide leadership, day-to-day management, and administration of all components of P2P processing

Provide coaching, mentoring, and performance management for direct reports

Foster collaboration and knowledge sharing across globally distributed team members

Ensure consistent service delivery standards across all regions

Stakeholder Management & Collaboration :

Partner with various stakeholders including procurement, finance, IT, and business units to ensure buy-in and successful implementation

Work closely with other functions to proactively manage and resolve business and operational issues

Bridge communication gaps between sourcing, contracting, IT, legal, and Finance AP teams

Facilitate resolution of PR-to-invoice issues by coordinating across multiple departments

Foster better collaboration and communication across all P2P stakeholders

Training & Change Management :

Develop and deliver comprehensive training programs for organizational process flows

Lead operational change management including process and technical training delivery

Create and execute training programs for new hires on cross-functional P2P processes

Develop communication strategies to support change adoption and sustainment

Maintain process documentation, user guides, and knowledge repositories

Compliance & Controls Management :

Ensure adherence to relevant regulations and policies related to procurement and finance

Provide oversight and management of controls, ensuring they operate effectively

Partner with Internal Audit teams to ensure P2P processes meet compliance requirements

Collaborate with Legal / Compliance teams on policy adherence and risk management

Ensure regulatory compliance across all jurisdictions and reduce risk of non-compliance

Skills And Experience :

Progressive experience in leading Procure to Pay teams and / or processes in a global / international environment

Proven track record in driving change and process transformation throughout organizations

Experience leading and developing professional teams in a global context

Strong analytical and problem-solving capabilities with business insight development

Exceptional communication skills (written and verbal) with ability to engage stakeholders at all levels

Hands-on approach with strong work ethic and can-do attitude

Understanding of best practices and metrics for procure to pay services

Proven ability to build relationships and align diverse groups of stakeholders and vendors

Strategic vision with ability to set direction and align P2P operations with business objectives

Process excellence with strong process improvement and methodology approach

Technical acumen with comfort using P2P systems and technologies

SAP experience (ECC and S4 Hana) with reporting and navigation capabilities, plus knowledge of other P2P systems. Experience with process automation and digital transformation initiatives

Preferred Qualifications :

Process and Project Management certifications (e.g., PMP, Lean Six Sigma, BPM certification) or equivalent experience

Professional certifications in procurement or supply