Mental Health Transportation Specialist

Gulf Coast Center

Job Title : Mental Health Transportation Specialist

Program : Galveston County Mental Health Wellness Center / EOU Diversion Program

SUMMARY

Gulf Coast Center is committed to fostering an open, inclusive, and supportive environment that welcomes and embraces diversity in all forms. Gulf Coast Center (GCC) defines diversity broadly including, but not limited to, race, ethnicity, abilities (mental / physical), gender, gender identity, immigrant status, language, religion, sexual orientation, socioeconomic status, veteran status, and age.

Primarily responsible for safe and efficient transportation of individuals recommended for admission to the Galveston County Mental Health Wellness Center (GCMHWC) from GCC clinics, other service sites, and the community as requested by GCC staff. MH Transport Specialist will primarily represent transport services for the GCMHWC program but will also be available to assist other key service areas, including but not limited to, local emergency department, GCC's inpatient unit, and other hospitals in / out of the region as necessary. Will require regular interface with GCMHWC staff and other GCC staff as well as agencies external to the Center as appropriate. Cross trained to serve as back up to the front desk, Administrative Support Specialist, to assist with overflow work such as copying, filing, faxing, phone answering, timely data entry, verifying mental health insurance benefits, ordering supplies and tracking inventory, and reconciliation of invoices for payments and ensuring all charges are accurate. Responsible for providing other support services based on patient / program needs. Must be able to efficiently and accurately work within the Center's Electronic Health Record (SmartCare by Streamline) and other computer application systems. Routine work hours are 8 : 00 a.m. to 5 : 00 p.m., Monday through Friday with flexibility to meet program needs as requested by Nurse Manager. May require travel. May require irregular, on-call work hours based on program / client need. Must have current driver's license, reliable transportation and qualify for Center auto liability insurance coverage.

SUPERVISION :

• Requires direct supervision from Program Nurse Manager.

EDUCATION :

EXPERIENCE :

LICENSE :

ABILITY :

STATUS :

WORKING CONDITIONS :

JOB DUTIES AND PERFORMANCE STANDARDS :

Daily Transportation Assignments (Essential) :

Back Up Coverage to Front Desk Operations and Clerical Assignments (Essential) :

Trauma Informed Care, Cultural Sensitivity, and Workplace Safety :

Trainings (Essential) :

Corporate Compliance / Rights (Essential) :

Other Duties / Special Projects (Essential) :