Senior Director - Labor and Employee Relations

Senior Director - Labor and Employee Relations

463 7th Ave, New York, NY 10018, USA

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Job Description

Posted Friday, September 12, 2025 at 4 : 00 AM

Make a bigger difference

POSITION OVERVIEW :

Reporting to the Deputy Chief People Officer, the Senior Director of Labor & Employee Relations focuses on the day-to-day employee and labor relations functions, policy development, union negotiations, contract administration, regulatory and compliance investigations, grievances, mediation and litigation support. The person in this role must be able to multi-task in a fast-paced environment, possess a proactive and solutions-based mindset, have a deeper understanding of federal, NY state and city labor laws, and code of conduct. The ideal candidate must have the ability to respond to and evaluate complex employee relations issues with a high level of programmatic focus, sensitivity and analytical thinking, consistent with best practice guidelines; to recommend the appropriate course of corrective action plan; to utilize data to identify trends, patterns and prepare regular and ad hoc reports on action and incident trends, findings and recommendations.

KEY ESSENTIAL FUNCITONS :

• Manage negotiations and agreements between the agency, the union, and the employees, including the collective bargaining agreement.
• Participate in and handle all union relations, including contract negotiations, grievances, mediations, litigations, closures, notifications, communications, etc. with District Council 37.
• Interpret and administer grievance procedures and assist management on labor matters and act as Hearing Officer in Step 3 grievance hearings and write formal decisions.
• Oversee all employee relations matters and guide on the appropriate action plans and strategies.
• Develop and improve disciplinary processes and workflows, including investigations, suspensions, arrest notices, etc.
• Develop investigation framework and define each category classification, process, workflow and identify stakeholders.
• Handle employee investigations, resolve disputes, and provide guidance on employment matters such as leave administration and compliance with labor laws; Lead all HR investigations and identify critical cases for outsourcing and develop an investigation plan.
• Stay abreast with all state and federal labor laws and ensure adherence to labor laws, regulations, and organizational policies.
• Research trends in labor relations and craft new policies to enhance the agency’s employee and labor relations practices.
• Create training on all policy and procedural changes for the HR team and administer the implementation plan; Develop and deliver training programs for program staff on labor relations topics.
• Handles all disciplinary matters for both union and non-union staff, up to and including professional counsel level on all litigations and potential risks.
• Guide managers with the development of corrective action plans through progressive discipline to address employee performance and behavior.
• Oversee all HR compliance and regulatory audits.
• Ensure timely update of staff in regulatory databases : CBC, LENS, etc.
• Remain abreast of DOL rules and regulations, and Contract requirements related to time-off or DOL requirements.
• Laisse with unemployment service vendor, providing supporting documentation and hearing participation on unemployment claims.
• Build effective relationships and partnerships with all levels of management and staff internally and externally.
• Providing support and resources in a way that addresses the unique needs of employees from different backgrounds, recognizing the impact of intersectionality on their experiences.
• Other duties as assigned by the Deputy Chief People Officer or Chief People Officer.

CORE COMPETENCIES :

ADDITIONAL SKILLS / FUNCTIONS MAY INCLUDE :

EDUCATIONAL / TRAINING REQUIRED :

COMPUTER SKILLS REQUIRED :

VISUAL AND MANUAL DEXIERITY :

WORK ENVIRONMENT / PHYSICAL EFFORT :

We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

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