Appliance Field Supervisor / Foreman

AJ Madison is seeking a highly motivated and adaptable Field Supervisor to join our Builder / Projects Division, overseeing appliance delivery and installation operations in new high-rise construction projects across the region. This individual will be the eyes and ears on the ground, ensuring jobsite excellence, building critical relationships with stakeholders, and delivering world-class service through effective oversight, problem-solving, and accountability.

Key Responsibilities

Project Oversight & Field Presence

Serve as the primary point of contact on job sites for developers, contractors, and subcontractors.

Build and maintain strong relationships with project superintendents, site managers, and third-party teams.

Conduct regular job site visits to inspect work quality, verify progress, and ensure adherence to timelines and installation standards.

Attend and contribute to routine meetings, standups, and walkthroughs; bring field-level insights back to internal teams.

Issue and track change orders, documenting modifications clearly and ensuring stakeholder alignment.

Quality Assurance & Process Compliance

Perform pre-delivery surveys, ride-alongs, and post-delivery inspections to validate workmanship and delivery standards.

Act as a subject matter expert for appliance installation best practices, ensuring code and safety compliance.

Ensure subcontractor teams and internal crews meet performance expectations and follow company standards.

Identify, report, and proactively resolve installation or delivery issues in a timely, cost-effective manner.

Communication & Escalation

Provide detailed documentation and communication of site conditions, issues, and updates to AJ Madison’s home office.

Escalate recurring issues or systemic process gaps to management, proposing data-informed solutions.

Train AJM team members on installation requirements, customer service best practices, and job site conduct.

Continuous Improvement

Identify opportunities for cost savings, increased efficiency, and improved client experience across all field operations.

Contribute to the development and refinement of installation and delivery SOPs.

Attend product and installation training sessions to stay current and share knowledge with field teams.

Qualifications & Skills

Self-starter with strong initiative and ability to work independently in a hybrid office / field role.

Outstanding interpersonal and communication skills (both written and verbal).

Proven ability to solve problems on the fly and manage shifting priorities in a fast-paced environment.

Comfortable working in a digital-first organization : “tech-savvy”, quick to learn new tools and apps.

Experience in residential or commercial construction (especially high-rise or multi-family) preferred.

Must have OSHA certification (or willingness to complete AJ Madison-provided training).

Valid driver’s license and reliable transportation required.

Role Details

Hybrid (remote and on-site)

Reports to : Project Manager

Location : DC Metro Area