Biltmore is hiring : Inn Library Lounge Host - Flex in Asheville

Starting Pay Range

The starting pay range for this position begins at $16.32 / hour and is based on the level of qualifications and relevant experience above the minimum requirements.

Flex Hours

Recruiting for a position working 20-29 hours per week (between 1,000-1,559 hours per year). Weekend and holiday availability is a requirement.

Job Summary

The Restaurant Host is the first point of contact for our guests and plays a key role in delivering a welcoming and seamless dining experience. This position is responsible for greeting and seating guests courteously, managing reservations, and supporting the overall flow of service in alignment with the Inn’s elevated hospitality standards.

Essential Job Duties

• Warmly welcome guests upon arrival and escort them to their tables with professionalism and courtesy.
• Manage the seating chart to ensure balanced station flow and optimal guest experience throughout the dining period.
• Accurately take and record reservations using the designated reservation system if appropriate.
• Maintain the cleanliness and readiness of the host stand, entry area, and dining room at all times.
• Assist with preparation and setup of the restaurant prior to service, including menus and materials.
• Communicate guest preferences and special occasions to service team members.
• Monitor guest satisfaction and support service staff in delivering a seamless and gracious experience.
• Uphold the Inn’s service standards and represent the Biltmore Estate with professionalism and poise.

Additional Responsibilities

Qualifications

Physical Requirements

Environment may include variable temperature conditions, noise levels, and outdoor environments.

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