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Online Sales Counselor

Online Sales Counselor

Alvarez Construction Co., LLCBaton Rouge, LA, US
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Job Description

Alvarez Construction, one of Louisiana’s largest production home builders, is looking for a driven Online Sales Counselor to add to our dynamic team and amazing company culture who also encompasses our core values.

Core Values :
  • Resilient
  • Do the Right Thing
  • Be a Team Player
  • Excellence in Everything
  • Accountable
  • The Online Sales Counselor (OSC) will manage the online sales leads incoming from all sources of marketing. This position will respond to, qualify, and manage inquiries, as needed, and in a timely manner.

    Job Functions :

    • Respond to all email and phone leads immediately
    • Qualify the leads based on needs
    • Provide consistent follow-up to online prospects with the goal of setting an appointment with the Community Sales Manager
    • Provide information and marketing materials to prospects
    • Respond to the sales line and voice mail for leads
    • Work with with the prospect to determine the best community (and floor plan)
    • Utilize CRM
    • Provide monthly reports of activities, results and goals.
    • Other duties :

    • Keeps all data confidential and secure, mindful of disclosing sensitive data at all times.
    • Provides courteous and prompt service to all internal and external parties. Prioritizes and addresses requests and assignments in a professional manner to develop cooperation.
    • Identifies opportunities and recommends methods to improve service and work processes.
    • Assists co-workers in the completion of tasks and assignments to ensure continuity of service. Actively supports teamwork throughout the organization.
    • Performs other services as assigned.
    • Special Skills :

    • High attention to detail
    • Strong verbal communication and listening skills
    • Customer service skills
    • Self-motivated, team-oriented and service minded
    • May be required to travel to and work at organization-sponsored events.
    • Ability to work remotely on weekends and after hours during peak times for leads
    • Education and Experience :

    • Bachelor’s degree preferred
    • 2 year of sales and / or marketing experience required
    • CRM experience preferred
    • What we offer :

    • Competitive Pay and Incentives
    • Health Benefits – Medical, Dental & Vision plans
    • 401(k)
    • PTO
    • Sick Days
    • Paid Holidays
    • Opportunities for Self-development and Career Progression
    • We seek an individual who is interested in growing with our company; only applicants seeking long-term employment need apply.

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    Sales Counselor • Baton Rouge, LA, US

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