Service Desk Level 1 Analyst

We are hiring for an onsite entry level Service Desk Level 1 Analyst!

At DYOPATH , we're not just another IT company - we're a people-first organization committed to building a collaborative, creative, and inclusive work culture. We've been recognized as a Great Place to Work for four years running, and we want YOU to be part of our award-winning team!

Why DYOPATH?

• People-First Culture : We value collaboration, creativity, and making sure every team member feels supported and appreciated.
• Do the Right Thing : Integrity and honesty are at our core. You'll be part of a team that embraces accountability and always strives to do what's right.
• Amazing Benefits :

Medical, Dental, Vision, and Life Insurance

What We're Looking For : Service Desk Level 1 Analyst

As a Service Desk Level 1 Analyst, you will provide technical support to customers or employees needing assistance with IT-related issues or problems. You will be responsible for answering phone calls, emails, and chat messages and addressing technical issues promptly and professionally. You will work closely with other IT staff to escalate and resolve problems that cannot be resolved at the first level.

And yes, you'll be doing all this while having fun, working in a culture that's all about teamwork, mutual respect, and making sure you feel appreciated!

The Details :

What You'll Be Doing :

Qualifications and Requirements :

We look forward to seeing how your creativity, passion, and entrepreneurial spirit can contribute to our team. Graduates are encouraged to apply!

Apply today and join us in making a difference!

Equal Opportunity Employer

DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com. The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.