Director, Revenue Cycle

Director, Revenue Cycle

The Director, Revenue Cycle is a key leader within our organization, responsible for ensuring the efficiency and effectiveness of our collections process. This role involves providing expertise and leadership in overseeing RCM processes, ensuring accurate reporting, and driving the successful adoption and implementation of new standards and practices. The Director will focus on managing and improving the revenue cycle, including enhancing operational policies and procedures, ensuring compliance, and maintaining a strong internal control environment. This position plays a critical role in overseeing the monthly revenue processes, developing and refining operational systems, and ensuring that all revenue-related activities align with organizational goals and regulatory requirements. The candidate should have expertise in managing outsourced vendors and leading both internal and external team members. Process improvement and policy creation will be a key focus of the role and the desired candidate will need a strong ability to critically think and execute on a plan. Management of a team of manager / supervisors and individual contributors will also be required with a strong ability to strategically align personnel where they can be the most successful. Key areas of focus will be to help evaluate and establish key productivity metrics within the various areas of the RCM such as Billing, AR Follow-up, Denial Review, Payment Integrity / Underpayment, and Payment posting.

Specific duties include, but are not limited to :

• Manage day-to-day operations. Provide strategic and critical thinking skills to improve processes and achieve desired KPI targets of AR Days, Net Collection Rate, Denial Rate, and Bad Debt. Overseeing the productivity and success of revenue cycle operations internally and externally, Managing day-to-day benchmarks for revenue cycle staff, including organizing training, education, and ongoing monitoring of productivity and quality.
• Collaborating with the Vice President of Revenue Cycle Services to ensure accurate revenue forecasting and EBITDA targets are achieved.
• Coordinating revenue cycle services to ensure delivery in accordance with operational support, policies, and procedures, ensuring compliance with regulatory and contractual requirements.
• Serving as a liaison with clients, which includes producing monthly reports, reviewing data during meetings, monitoring denied claims, analyzing trends, and updating clients on future regulatory changes.
• Working with the Training Specialist to develop and implement training programs. Generating new ideas and approaches to advance services and programs within the division. Ensuring and promoting the confidentiality of client and business proprietary, privileged information. Assisting with specific product requirements for current and future products.

Position Requirements :

Preferred Skills :

Travel :

Physical Requirements :

Standard office environment. More than 50% of the time :

Less than 50% of the time :

Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.