Digital Product and Innovation Intern

Digital Product and Innovation InternCountry : United States of America

Your Journey Starts Here :

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

What you will gain

Our Summer Internship Program, beginning in June 2026, provides immersive training and introduction to Santander. You will be combining this training with practical experience on both technical and interpersonal skills, helping your development during the internship.

The 2026 Santander Summer Internship Program is for undergraduate students and / or graduate level students who have an expected graduation date between December 2026 and May / June 2027.

Santander US is a nationwide business with locations across the country. This position is located in Miami, FL, or New York, NY .

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Salary : $62,400 / year for an undergraduate student OR $83,200 for a graduate student

Before applying, please keep in mind that our internship program does not offer any relocation assistance.

What we offer you

You will be given exposure to the innerworkings of one largest financial institutions in the world. Working with best-in-class teams and contributing to projects that drive innovation across the organization. As part of the internship program, you will participate in structured professional development opportunities, create connections with peers and meet leaders across Santander.

As a Digital Product & Innovation Intern, you will gain hands-on experience at the intersection of financial technology, digital transformation, and innovation within Openbank, Santanders new digital banking platform. This role offers exposure to a global organization while providing opportunities to learn how cutting-edge research, emerging technologies, and customer-centric design fuel next-generation banking experiences.

What Youll Do

Responsibilities may include, but are not limited to :

Research & Innovation

o Conduct market, technology, and competitor research to identify innovation opportunities and inform product strategy.

o Explore new fintech solutions, digital tools, and industry shifts that could influence future banking capabilities.

o Help synthesize research findings into insights and recommendations for product and innovation roadmaps.

Customer Experience & Journeys

o Support customer journey mapping and evaluation of existing experiences, making recommendations to enhance customer outcomes.

o Research emerging trends and best practices in digital experiences to inspire future journey improvements.

Product Development Support

o Assist with documentation and writing of business requirements, including building epics and user stories in Jira.

o Support agile product processes across cross-functional teams, ensuring alignment and smooth execution.

o Contribute to quality assurance by helping test new functionalities developed by product teams.

Stakeholder & Data Engagement

o Support ongoing stakeholder relationships, including collaboration with Legal, Compliance, and Risk Subject Matter Experts.

o Analyze user and application data to identify friction points and recommend strategies to improve conversion and engagement.

What we are looking for

An undergraduate student / graduate student with an expected graduation date between either December 2026 or May / June 2027.

Area of Study : Technology, IT, Digital or related field

Cumulative GPA is 3.3 or above.

Demonstrates intellectual curiosity and courage.

Strong English communication skills both written and spoken required.

Analytical thinkers with a strong attention to detail.

Organized and able to manage time and multiple tasks efficiently.

Ability to work independently on special projects.

Ability to effectively contribute to a team environment.

It would be nice to have

Coursework in or exposure to accounting, finance, economics, or business. (Preferred)

Experience in Microsoft Office products. (Preferred)

Experience in Jira. (Preferred)

What Else You Need To Know :

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Link to Santander Benefits :

Santander Benefits - 2025 Santander OnGoing / NH eGuide (foleon.com)

Risk Culture :

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement :

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions :

Frequent minimal physical effort such as sitting, standingand walking is required for this role. Depending on location, occasional moving and lifting light equipment and / or furniture may be required .

Employer Rights :

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next :

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.

Primary Location : Miami, FL, Miami

Other Locations : Florida-Coconut Grove,New York-New York

Organization : Santander Bank N.A.

Required

Preferred

Job Industries

• Other