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Part Time - Xfinity Retail Sales Consultant

Part Time - Xfinity Retail Sales Consultant

ComcastNapa, CA, US
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Retail Sales Representative

At Comcast, we are innovators and leadersinventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest 1Gig network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can't envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver a great experience for employees and customers alike.

What you will be doing :

  • Working directly with customers in a retail location, evaluating the customer's potential product needs, and making appropriate recommendations.
  • Providing outstanding customer service with all customer interactions.
  • Helping customers interpret and clarify their account statements and pay their bills in the store.
  • Answering any questions, customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
  • Acting as brand ambassador to promote Comcast / Xfinity products.
  • Providing expert-level understanding and passion around technology, especially around Comcast products and services.
  • Maintaining detailed sales product knowledge, including competitive information.
  • Contributing to a fun and competitive environment! We aim to connect our products and services to our customer's everyday lifestyles.

What you will need to have :

  • High School Diploma or equivalent
  • Generally, requires 2-5 years related experience; prefer consumer electronics / wireless retail sales experience
  • Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed. Ability to work in alternate stores outside of the home base store.
  • Regular, consistent, and punctual attendance.
  • Ability to carry and / or lift 25-pound boxes, and the ability to stand and move about the store constantly.
  • Comcast provides best-in-class Benefits. We believe that benefits should connect us to the support we need when it matters most and should help us be there for those who matter most.

  • We offer Day-One benefits! Some of our perks and benefits include Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000, Paid Time Off, and a 401K Savings Plan with up to 6% dollar-to-dollar matching.
  • and much more
  • Comcast is an EOE / Veterans / Disabled / LGBT employer.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

    Skills

  • Communication
  • Critical Thinking Problem Solving
  • Customer-Focused
  • Persuasion
  • Professional Integrity
  • Resilience
  • Self Motivation
  • Teamwork
  • Technical Knowledge
  • Workplace Organization
  • Base Pay : $18.00 Total Target Compensation (Base Pay plus Targeted Commission) : $25.69 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

    The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

    Education

  • High School Diploma / GED (Required)
  • Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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