Property Manager

Job Description

Job Description

Benefits :

• 401(k) matching
• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Work Hours : minimum 40 hours per week; weekends on-call for any emergencies

Seeking an energetic, dynamic, detailed, skilled & knowledgeable Property Manager with a minimum of 4 years experience for a growing and established Property Management company managing single family and boutique multi-family homes throughout the Metro Atlanta area.

This candidate must know, embody, exude, promote and live the company culture.

MISSION Why we do it

To create wealth through real estate investment for one and all .

VISION Where were going

We will be an industry leader for residential single family and boutique multifamily real estate and property management services. We will be the Standard. We will create and maximize the value of residential real estate for Investors and Owners through superior management by delivering high-performance service and results-driven execution.

CORE VALUES What we believe

Communication Be a Listener, Be Responsive, Have honest dialog with our peers and our clients

Trust Be reliable. Our clients rely on our knowledge, skills and capabilities, we dont let them down.

Innovation Be a free thinker, continuous learner who embraces and creates change

Collaboration Build open, honest relationships like family

Give To our clients, team, industry and community

Passion Love what you do, Work hard for results and celebrate every WIN

Integrity Be authentic, Do what you say and mean what you say

GOAL : Our goal is not to be BIGGER but BETTER!

SKILLS, KNOWLEDGE AND PERSONAL CHARACTERISTICS

The following attributes are desirable for job success :

Experience in managing / leasing single family homes

Communicate professionally and effectively written and oral

Safety conscious

Excellent customer service skills

Preference for detail work meticulous attention to detail with a high level of accuracy

Self-motivated and ability to work with / without direct supervision

Strong organizational and time-management skills

Quick and effective decision maker

Takes initiative and enhances company processes and procedures

Problem solver ability to read, understand and competently break down complex information to simple actions and steps for resolution

Proficient in Microsoft Office Excel, Word and PowerPoint

Proficient in social media functionality including Twitter, Facebook and Instagram

This position will report to the Director of Operations and work in conjunction with their counterparts (Office Manager, Leasing, Property Manager, Assistant Property Manger and Company Administrator) to facilitate and execute the daily task operations of the business. The Director of Operations will be responsible for the overall performance of company operations including : systems, processes, operations, marketing and leasing.

MAJOR DUTIES AND RESPONSIBILITIES

Duties may include, but are not limited to :

OPERATIONS

Conduct and / or oversee

Collecting and posting rent payments

Managing resident delinquencies

Process evictions and legal notices

Perform intermediate math and accounting functions.

Maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits received.

Accurately complete weekly reports

Manage service orders, preventative maintenance and repair activities and work orders within required time frames

Conduct property inspections

Review inspections and manage the estimate, approval and execution of work completion by vendors

Evaluate estimates and bids submitted by vendors for best overall value for required work scope

Manage vendors through the completion of work and inspect finished product

Communicate with counterparts, management, clients and customers with updates and notifications.

Maintain and audit key log, tenant and landlord insurance policies

Assist with training leasing / admin staff

Compose professional correspondence

Manage resident relations and problem resolution.

Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act and all other Federal, State and Local laws pertaining to Single Family & Multi-Family Housing.

Distribute all company or community-issued notices.

Represent the company in a professional manner at all the times.

Establish, maintain and grow positive client relationships, customer relationships, community relationships and industry relationships

MARKETING

Develop and place all marketing materials for units including lockboxes, signs and flyers.

Conduct periodic market surveys, as requested.

Assist in monitoring advertising effectiveness.

Maintain awareness of local market conditions and trends. Contributes ideas for marketing community and improving resident satisfaction.

Update Online and Social Media advertising

LEASING

Conduct and / or Oversee

Walk vacant units to ensure quality presentation.

Ensure Unit is ready for resident to move-in on agreed date.

Draft leases and complete lease signing.

Secure new residents signature(s) on appropriate paperwork prior to move-in.

Orient new residents to Company processes (Online Tenant Portal)

Monitor renewals. Distribute and follow-up on renewal notices.

Perform move-in and move out inspections with residents.

Ensure Successful Tenant Onboarding and Move Out processes

Review Welcome packet with new resident in a timely manner

Facilitate the maintenance of legal records / files.

PERFORMANCE METRICS :

Included but not limited to

Timely, accurate and professional completion of all assignments and responsibilities

Perform follow up with all required stakeholders as necessary to achieve desired turnaround time and performance quality expectations.

Ensure efficiency in all work production processes and queues

Timely, accurate and professional responses to inquiries, notices and email follow ups

Compliance with all policies, procedures and timelines

Creation of new company initiatives and successful implementation

Ensure efficient and correct management operations always working to increase our clients NOI.

Creation, development and implementation of initiatives that increase the companys NOI.

ORGANIZATIONAL RELATIONSHIP

Reports directly to the Director of Operations. Performs any additional duties assigned by President. Serves as a backup for all team duties. Works with Office Manager, Leasing / marketing department, bookkeeper, staff members of other companies, outside vendors and service providers.

OTHER REQUIREMENTS

Physical requirements : Must be able to perform the physical functions of the position, which may include, but are not limited to : ability to drive to and walk property, including 4 flights of stairs, to complete physical inspections, deliver marketing / resident communications, and show / lease homes. Be able to effectively communicate with prospects, residents, staff, supervisors, vendors, etc. Must be able to lift a minimum of 50 lbs. to facilitate moving office furniture & lifting of supplies as needed.

Experience : Must have at least 4 years Property Management or related experience and knowledge of the greater Atlanta area experience preferred.

Civic Duty, Industry and Community Involvement : Must maintain active membership of NARPM, REALTOR organization is a plus. Membership paid by the company. Knowledgeable and participates in meetings and Calls to Action that affect our industry. Volunteer in our local community through company and / or industry opportunities.

Driving / traveling requirements :

To be considered, you must possess reliable transportation to perform various tasks and errands, including property visits, inspections, showing property to prospects, placing signs and marketing materials at rental properties. Must have proof of liability insurance for same.

Frequent need (30% to 50% of the time) to utilize personal transportation to inspect and lease properties, and company meetings.

Flexible work from home options available.