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Fiduciary Case Aide

Fiduciary Case Aide

Maricopa CountyPhoenix, Arizona, United States
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Posting Date

10 / 08 / 25

Application Deadline

10 / 19 / 25

Pay Range

$20.25 - $30.50 hourly

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Job Type

Unclassified

Department

Public Fiduciary

About the Position

The Fiduciary Case Aide is an entry-level position that plays a vital role in supporting the fiduciary operations that safeguard vulnerable adults and individuals under guardianship or conservatorship. This cross-functional position combines administrative and field-based responsibilities, offering a structured pathway toward becoming a licensed fiduciary in Arizona. Working under the direct supervision of a licensed fiduciary, the Fiduciary Case Aide collaborates closely with fiduciaries, clinical teams, attorneys, financial staff, and community partners to ensure that clients receive ethical, effective, and compassionate support.

The Department of Public Fiduciary is seeking five Fiduciary Case Aides to join our team. We are particularly looking for candidates with experience or backgrounds in the following areas :

Developmental Disabilities (DDD) : Experience working with adults with developmental disabilities in direct care, support services, and / or service coordination, preferably within the Arizona System.

ALTCS / Medical : Experience providing services and support to theelderly or medically compromised adults who are receiving or eligible for Arizona Long Term Care Services (ALTCS).

Serious Mental Illness (SMI) : Experience working directly with adults receiving mental health services in a clinic or residential setting, preferably in Arizona.

Multisystem Involvement : Experience working across and coordinating with multiple systems of care throughout Arizona, including but not limited to substance abuse, behavioral health, and homeless services.

Homeless Outreach : Experience engaging with adults experiencing homelessness or assisting in locating individuals whose whereabouts are unknown. Familiarity with Arizona systems that support individuals experiencing homelessness is preferred.

This role is ideal for a mission-driven individual seeking to begin a career in fiduciary services or public service. The ideal candidate is adaptable and capable of working independently. They must possess strong interpersonal skills, demonstrate sound judgment, and be comfortable working with diverse and at-risk populations. This is a unique opportunity to gain broad experience in fiduciary casework and public service. This position provides mentorship, training, and exposure to fiduciary casework, preparing the successful candidate to qualify for licensure after one to three years of employment, based on education and pursuant to A.C.J.A.

  • 7-202(E).

About Us

It's time for you to utilize and perfect your talents.

Join the Maricopa County Public Fiduciary and make a difference in the lives of Maricopa County's most vulnerable adults! Our dedicated team of professionals provides compassionate guardianship and conservatorship and handles final administration for those vulnerable adults who do not have another person or agency willing to serve. We are looking for individuals who are passionate about helping others and interested in innovative and collaborative efforts to meet this growing population's needs!

Apply now to work with a dynamic group of diverse and talented professionals.

Proud to Offer

Work with a greater purpose

Tuition reimbursement

Exceptional work-life balance

Opportunities for growth and development within Maricopa County

Low-cost, high-value healthcare for you and your qualifying dependents

Child care benefits including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively

Paid vacation, sick time, and parental leave

Extensive wellness program, including healthcare premium discounts

Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1

Learn more at Work With Us | Maricopa County, AZ

We Require

Two years of experience in behavioral health, social services, or a related human services environment

High school diploma or GED

A combination of post-secondary education and / or job-related experience may substitute for the minimum qualifications on a year-for-year basis

We Also Value

Associate's or Bachelor's degree in Social Work, Behavioral Health Sciences, Psychology, Paralegal Studies, or a related field

One year of experience performing administrative, clerical, or office support duties

Proficiency in Microsoft Office programs such as Word and Excel

General familiarity with financial concepts, including budgeting and expense tracking.

Knowledge of behavioral health diagnoses and the behavioral health system in Maricopa County

Job Contributions

Provides support relating to client benefits, finances, and services to ensure timely access to healthcare, housing, and daily living support

Participates in care planning meetings, court hearings, and clinical staffings to advocate for client interests and support fiduciary decision-making

Prepare reports, inventories, correspondence, and other case documentation detailing client property, assets, and personal needs

Maintain accurate and up-to-date case files, records, and reports

Conduct field visits to assess living conditions, verify client safety, and monitor compliance with care plans

Answer calls, assist clients and families, and connect the public with critical resources

Collaborate with medical, legal, financial, and social service professionals to support comprehensive care and fiduciary objectives

Conduct investigative research to identify next of kin, locate missing records, and secure core identity documents

Uphold ethical standards and client confidentiality in all work

Participate in training and coursework to prepare for fiduciary licensing

Working Conditions

Must possess a valid driver's license, reliable transportation, and pass a background check

Ability to handle sensitive situations with diplomacy and compassion

Ability to work independently and manage tasks with minimal supervision

Work is performed in an indoor office environment serving an extremely fast-paced fiduciary business

Interruptions, time pressures, a high volume of work, handling multiple or complicated tasks, unscheduled and frequently changing tasks, accuracy, decision making, concentration, vigilance, teamwork, working in close proximity to others, and public contact may be constant occurrences

Interactions with culturally, socioeconomically, and behaviorally diverse populations, including individuals experiencing instability or crisis

May be required to lift up to 40 pounds floor to waist and up to 30 pounds waist to shoulder

May be required to carry, push / pull up to 10 pounds a distance of 20 feet

Telework or remote work is not an option for this position

Selection Procedure

Only the most qualified candidates will be considered

Consideration will only be given to candidates who submit online applications

Candidates will be contacted primarily through email and their Workday online application profile

Must pass a pre-employment background and / or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!

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