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Sales Counselor

Sales Counselor

Presbyterian HomesArlington Heights, IL, US
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Sales Counselor

Presbyterian Homes is looking for a Sales Counselor to join our Sales & Marketing team at The Moorings of Arlington Heights! As a premier Life Plan Community, we offer more than just a place to livewe provide vibrant communities where older adults thrive. The Sales Counselor plays a key role in introducing prospective residents to the community, guiding them through their decision-making process with warmth, confidence, and professionalism.

Why Choose Us?!

  • Comprehensive Health Insurance : Medical, Dental & Vision Plans
  • Paid Time Off (PTO) : With rollover and sellback options
  • Retirement Savings : 403(b) with employer match
  • Disability Coverage : Long-term and short-term plans
  • Employee Assistance Program (EAP) : Confidential support services
  • Continuing Education Support : Tuition reimbursement and scholarship programs
  • Life Insurance : Multiple coverage options to protect loved ones
  • Commuter Benefits : public transportation and mileage reimbursement
  • Pet Insurance : Coverage for pet's health and wellbeing
  • Chaplain Counseling : Onsite 24 / 7 availability for spiritual and emotional support

Wellness :

  • Wellhub : Gym benefit for fitness and health
  • Onsite Fitness Centers : Convenient access to gym facilities
  • Employee Engagement : Organize events to build community
  • Financial Counseling : Professional advice for financial wellbeing
  • Mentorship Program : Guidance and career development

    • What You'll Be Doing :

  • Contact prospective residents by phone using the lead database to schedule appointments
  • Set both initial and follow-up appointments, helping to maintain an active calendar of qualified prospects
  • Deliver engaging, persuasive presentations that highlight the benefits of community life
  • Respond promptly to all inquiries, providing information, tours, and follow-up in a timely and effective manner
  • Collaborate with the sales and marketing team to meet or exceed monthly and quarterly goals
  • Follow established procedures for inquiry response, lead tracking, residence assignment, and admissions
  • Assist the Director of Sales in securing move-ins and completing the sales process
  • Support group marketing presentations and community events as needed
  • Stay informed about local competitors and market trends

    • What You Bring :

  • 2+ years of sales experience, preferably in senior living, healthcare, or hospitality
  • Excellent interpersonal and communication skills
  • A compassionate and customer-focused mindset
  • Self-motivation, strong organization, and attention to detail
  • Proficiency in Microsoft Office; CRM experience is a plus
  • Flexibility to work occasional evenings or weekends for tours and events

    • Education :

  • Bachelor's degree preferred (marketing, business, communications, or related field)

    • About Us : At Presbyterian Homes, we are a distinguished non-profit senior living care organization with a legacy dating back to 1904. We proudly offer a full continuum of care across four luxury retirement communities, including independent and assisted living, skilled nursing, and memory care. Our commitment to excellence in senior living has earned us national recognition and accreditation. We foster a supportive and rewarding workplace environment, as evidenced by our consistently high ratings in engagement surveys.

    Presbyterian Homes is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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    Sales Counselor • Arlington Heights, IL, US

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