Shopify QC Engineer

Overview

Shopify QC Engineer role at DKKD Staffing. This position focuses on end-to-end quality control for multi-store omni-channel operations, validating all site functionality, express checkout, and martech choreography.

The company is transitioning to Shopify soon. The role may involve supporting Shopify-related development as part of growing the Shopify channels.

Key Responsibilities

• Shopify Store Quality Control
• Manage QA testing protocols across multiple Shopify stores, ensuring stability and functionality.
• Document and automate testing scenarios and test cases.
• Conduct root cause analysis with key stakeholders to drive continuous improvements.
• Work with channel leads and simulate end customer experience across channels.
• Validate front-end experience, including layouts, themes, and branding compliance.
• Confirm accurate setup and execution of express checkout, subscriptions, upsells, and cross-sell flows.
• App & Martech Integrations
• Test and troubleshoot third-party app integrations (Klaviyo, Submarine, Reviews apps, loyalty, analytics, etc.).
• Validate martech components (tracking pixels, analytics tags, attribution tools) across stores and campaigns.
• Ensure cross-channel consistency with influencer and DTC funnels.
• Pricing, Promotions & Checkout Flows
• Test discount codes, pricing rules, and promotional campaigns for accuracy.
• Validate cart and checkout experiences for all customer segments, including influencer-driven traffic.
• Confirm tax / shipping rules, subscription logic, and multi-currency pricing.
• Ensure mobile responsiveness and fast page-load performance.
• Partner with development team to test staging vs. production parity.
• Security, Compliance & Accessibility
• Ensure ADA accessibility compliance across all stores.
• Partner with IT / security to monitor for errors, bugs, or vulnerabilities.
• Documentation & Reporting
• Maintain SOPs and QA playbooks for multi-store Shopify operations.
• Document, track, and prioritize issues using project management tools (Jira, Asana).
• Provide detailed feedback to developers and cross-functional teams for fast resolution.
• Qualifications
• Proven experience in QA / QC for Shopify stores or large-scale DTC e-commerce.
• Strong understanding of Shopify Plus, Liquid templates, themes, and multi-store management.
• Familiarity with Shopify APIs, checkout extensibility, and third-party app ecosystems.
• Strong analytical skills and ability to identify edge cases and inconsistencies.
• Knowledge of martech ecosystem integrations (Klaviyo, Submarine, Everflow, GA4, TikTok Pixel, etc.).
• Excellent communication skills, with the ability to partner across dev, design, and marketing teams.

Compensation & Work Environment

CITIZENSHIP REQUIREMENTS : Must be US Citizen or Permanent Resident Green Card

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