Customer Success Representative – AI-Powered Fitness Technology (Remote, North America)

Love Recruitment InternationalLos Angeles, California, .US

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Customer Success Representative – AI-Powered Fitness Technology (Remote, North America)

Location : Remote, North America

Salary : $50,000 – $60,000 USD (based on aptitude, potential, and work ethic)

Contract Type : Full-time, Remote

Are you analytically minded, obsessively curious, and driven to go beyond the bare minimum? This is a unique opportunity to join a fast-growing AI-powered software company operating at the cutting edge of customer success, automation, and data science — with a core focus on the global fitness and health club sector .

We are looking for a Customer Success Representative based in North America who will act as the key link between our AI solution and the measurable success of our fitness industry clients. This is not your typical CS role — we’re seeking someone who embraces complexity, thrives in fast-paced environments, and is obsessed with using data to drive outcomes and efficiency.

What You’ll Be Doing

Owning client onboarding, engagement, and long-term success
Delivering expert-level training, implementation, and guidance
Monitoring account health, anticipating issues, and resolving them proactively
Leading business reviews that demonstrate clear ROI and business outcomes
Working cross-functionally with Sales and Product to drive retention, growth, and continuous improvement
Becoming a platform expert and trusted advisor to your accounts

About You

Based in North America and comfortable working remotely

Strong work ethic and high-performance mindset — you thrive in demanding environments

Exceptional curiosity, detail orientation, and data fluency

Able to translate complex, technical ideas into clear business value

Passionate about AI, automation, and the fitness industry

Strong communicator with confidence in handling diverse stakeholders

One of the following backgrounds would be ideal :

A top-performing graduate in a technical or analytical field (e.g. Data Science, Business Analytics, Engineering)

1+ years in a detail-oriented, analytical role (e.g. QA, Tech Support, Ops Analyst)

Previous management experience in a fitness or health club setting with a data-driven mindset and an aptitude for technology

What’s Included

Salary : $50,000 – $60,000 USD (based on aptitude and potential)

Remote Work : Fully remote role across North America

Growth : Fast-track progression for those who consistently overdeliver

Exposure : Daily engagement with advanced AI technology and real-world client use cases in fitness

Impact : Join a fast-scaling tech team where your work directly improves outcomes across fitness businesses worldwide

This role is being recruited by Tom Trout, Founder and Director at Love Recruitment International .

Love Recruitment International is a global recruitment agency connecting exceptional talent to industry-leading roles across fitness, tech, and AI-driven businesses in the UK, North America, Middle East, and beyond.

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Customer Representative • Los Angeles, California, .US