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Community Relationship Specialist

Community Relationship Specialist

Ochsner HealthPensacola, FL, US
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Overview

We\u2019ve made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

Responsibilities

This job drives new patient growth for clinics in new markets. This role will represent the clinics when developing and fostering relationships with members of the community, patients, prospective patients, and licensed broker relationships. A primary focus will be to use grass roots marketing, events, and other connection opportunities to help grow awareness and offerings.

  • Engages in community-based and relationship building activities to include coordinating and leading seminars and special events, identifying grass roots marketing, educational and sales opportunities, networking with key community groups (e.g., chamber of commerce, council on aging, healthcare partnership societies), and providing tours to interested prospective patients and other community members.
  • Partners with licensed sales agents and managers to develop and implement marketing plans and coordinate seminars and on-site events.
  • Generates new business opportunities by identifying new audiences.
  • Designs and maintains databases and spreadsheets to report and track participation and results of various initiatives, including patient leads.
  • Reviews, proofs, and customizes marketing materials; assists with content creation for social media; maintains brand standards.
  • Manages expenses and submits invoices.
  • Participates in marketing and budget planning and tracking.
  • Ensures successful planning and utilization of community activity and fitness rooms to promote overall health and well-being.
  • Performs other related duties as assigned.

Qualifications

Education

  • Required High School Diploma or equivalent.
  • Preferred Bachelors degree in marketing, business administration or related field OR additional combination of formal education, training, and applicable experience with Medicare Advantage.
  • Work Experience

  • Required 3 years of experience in sales / business development, community development maintaining relationships with business partners, marketing, public health, or other relevant healthcare industry experience.
  • Knowledge, Skills and Abilities (KSAs)

  • Microsoft Excel, Word, PowerPoint, Outlook, and SalesForce.
  • Value-based care, Medicare Advantage, data analysis, project management.
  • Ability to efficiently manage time, projects, and events.
  • Ability to connect and communicate with stakeholders and teammates with strong presentation skills.
  • Collaborates with clinical team members, peers across other regions and corporate areas.
  • Ensures every interaction is a positive experience and that all efforts are thoughtful and effective.
  • Self-directed ability to determine travel requirements and fluid work schedule.
  • Additional Information

  • This job description is a summary of the primary duties and responsibilities and is not exhaustive. Contents are subject to change at the companyfs discretion.
  • Remains knowledgeable on current federal, state, and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance.
  • The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
  • Compliance and Safety

    This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient / employee safety, patient privacy, and / or other compliance-related concerns.

    Physical and Environmental Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Sedentary Work Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Sitting for most of the time; standing may be required briefly.

    Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur. The incumbent works with patients who have known or suspected communicable diseases and may enter isolation rooms. There may be an occupational risk for exposure to communicable diseases. There may be occupational risk for exposure to hazardous medications or hazardous waste within the healthcare environment.

    Are you ready to make a difference? Apply Today!

    Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

    Please refer to the job description to determine whether the position you are interested in is remote or on-site.

    Individuals who reside in and will work from the following areas are not eligible for remote work position : Colorado, California, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

    Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

    Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

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