Housing Specialist - Case Manager

Job Description

Job Description

At TURN our mission is Improving Lives. Our organization embraces the tenets of client-centered care, and our core values People , Culture and Growth are at the forefront of everything we do. We hire exceptional individuals seeking meaningful opportunities in a purpose-driven environment.

JOB SUMMARY

Recommend and assist access to medical, educational, social, vocational, housing, and more to support program goals. Initiate referrals to next level care, coordinate with physical health providers for whole-person care, and advocate in the best interest of clients.

RESPONSIBILITIES

Reasonable accommodation may be made for individuals with disabilities to perform essential job functions.

Assist Program Manager with day-to-day operations. Maintain staff productivity and monitor client records for contract compliance, treatment fidelity, and quality improvement.

Provide client service coordination / case management including treatment team to assist clients in meeting basic needs and symptom management.

Develop, evaluate, and implement treatment goals and plans in conjunction with the treatment team.

Provide direct client care and complete accurate and timely documentation, meet minimum billable requirements for direct client services per contract.

Performs shift management duties in coordination with other staff as directed by Program Manager.

Facilitate placement including pre-placement visits, and transportation as needed.

Shift coverage including part of the on-call team.

Provide field-based services as required by program and client need.

Maintain confidentiality of client’s care.

Participate in scheduled program meetings.

Other relevant duties as assigned.

Build and maintain partnerships with community and housing agencies.

Track and monitor HMIS, AppFolio, and other program systems.

Complete monthly and quarterly reports as required.

QUALIFICATIONS

Bachelor’s degree in behavioral science and one year of experience or Associate’s degree in behavioral science and three years of experience or 5 years of experience in the behavioral health field or SUD Certification / Registration.

Valid CA driver’s license and current auto insurance per contract requirements required.

Experience providing mental health and / or substance use disorder services preferred.

Cultural competency understanding required.

Bilingual preferred.

PHYSICAL REQUIREMENTS

These physical demands represent what must be met to successfully perform the essential functions of this position. As mentioned above, reasonable accommodation may be made for qualified disabilities.

☒ Seeing ☒ Hearing

☒ Speaking ☒ Stooping / Bending

☒ Working in cramped spaces ☒ Moving around facility

☒ Moving between offices / clients ☒ Driving – light errands

☐ Climbing ☒ Lifting / carrying heavy items

☒ Driving – in the course of job duties ☐ Using hands / fingers

☐ Pushing / pulling / dragging items ☒ Standing for long periods

☒ Sitting for long periods ☐ Working outside / underground

OTHER DUTIES

This job description isn’t a comprehensive list of activities, duties or responsibilities required for this job. Duties, responsibilities, and activities may change at any time with or without notice.

TURN is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), gender, gender expression, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, race, religious creed, and sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions).