Associate Account Director

Associate Account Director

Department : Client Success

Employment Type : Full Time

Location : Minneapolis, MN

Reporting To : Group Account Director

Compensation : $100,000 - $110,000 / year

Description

At The Social Lights, we're a band of creative and energetic problem solvers who love nothing more than to help brands and individuals powerfully connect to their consumer utilizing the power of social media. In other words, our superpower is transforming social capital into brand equity.

The Associate Account Director is a relationship guru, a big picture thinker, an outstanding collaborator and a motivational leader with a tenacious desire to solve real business problems through marketing solutions that shape the future of our clients. This role leads key portfolio accounts, leading overall account strategy to grow and scale our partnerships through strategic positioning and relationship building both external and internal. This role helps to elevate the role of social within client organizations and builds confidence in our capabilities with existing and new clients within the dedicated portfolio alike.

A successful Associate Account Director asks great questions, listens for what the client needs (even when they don't ask), adopts the client business as if it were their own and effectively positions the team for success. This role requires a strong business acumen and an ability to anticipate and proactively solve challenges while remaining composed, assured, and effective under pressure.

Key Responsibilities

The Associate Account Director is a key leader on client business and is responsible for managing key portfolio accounts, motivating our teams, and driving the agency toward growth. This role is dedicated to helping us exceed client expectations while fueling our teams to do their best work. This person must possess a high level of polish and professionalism and a penchant for solving problems. This is an amazing opportunity to truly make a significant impact on the work, those who work with you and to build the agency's overall reputation and bottom line.

At The Social Lights, our Associate Directors are a working member of the team, actively contributing to the strategic thinking and work output in addition to leading the team and developing key client relationships. Success in this role requires self-accountability, a drive towards exceptional work and the desire to help grow the agency.

This role leads day-to-day business of the accounts they oversee, maximizing the given opportunities and builds engaged and optimistic client partnerships and teams. This role is responsible for account health + growth, team health, and overall work quality.

Account Leadership

• Retain and grow current clients under their assigned account portfolio
• Build impenetrable bonds with day-to-day brand / marketing leaders and actively work to build reputation with senior leadership. Consults on their business and identifies new opportunities for us to support them in reaching their ambitions
• Motivates and inspires the team to do their best work
• Leads the team in building and engaging persuasive moments, meetings, conversations and presentations
• Demonstrate presentation prowess by presenting ideas in a compelling and inspiring manner. Helps internal and external partners understand the value The Social Lights offers. Has the ability to own a room, tell compelling stories, and offer creative solutions to partners.

Account Health

Agency Thought Leadership

People Management

Skills, Knowledge and Expertise

Benefits